Stayed at quite a few hotels in India before coming here, including a few palace hotels.
The place took some effort to get to, and the town of Samod is very small and generally uninteresting.
The palace looked great from photos and a distance but is run down from poor maintenance. For example we had a very large suite but the door wouldn't close properly, the study table was very dusty and the bath(jacuzzi) was dirt ridden.
Service was minimal and poor, with exception of the restaurant. After check in, there were no staff to be seen in the hotel. No one at the pool area to help you, no one around the the grounds. There were a group of men in uniform at the front gate, but they don't really acknowledge you, so I wasn't even sure if they worked there. When we left, not a single person helped with our luggage, and there were at least 5 staff member standing at the front gate looking at us.
The restaurant had amazing food, and the staff were very pleasant. Some of the best pasta i've had anywhere, and amazing curries.
Overall, overpriced and poor hotel. Lots of palace hotels to choose from in india, but this one is just not up to scratch.