We had no glasses in our room, only paper cups for coffee. We went to the front desk to ask for plastic cups and they informed us the paper ones are all they have.
Also our TV picture in 519 was really fuzzy on all channels.
christopher
2024 年 11 月入住 1 晚
6/10 一般
Jill
与家人出行
2024年11月2日
满意:清洁度
The air conditioner in our room did not work properly. When we notified front desk they said they’d have someone come look at it. It was not fixed and the only way we made it through the two nights was a fan we brought from home. Otherwise the hotel was fine. The staff at breakfast were friendly and accommodating.
Jill
2024 年 10 月入住 2 晚
2/10 糟糕
kevin
2024年10月30日
kevin
2024 年 10 月入住 2 晚
10/10 超赞
shaheryar r
2024年10月28日
shaheryar r
2024 年 10 月入住 2 晚
10/10 超赞
Ryan
2024年10月25日
满意:清洁度、员工和服务、住宿条件和设施
I didn't like having to pay to park
Ryan
2024 年 10 月入住 1 晚
10/10 超赞
Tracy
2024年10月7日
满意:员工和服务,清洁度
Nice place
Tracy
2024 年 10 月入住 1 晚
8/10 还可以
Karem,Bismarck
商务旅客
2024年10月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I only stay one night, but I enjoyed the location and good service
Karem
2024 年 9 月入住 1 晚
2/10 糟糕
Rykiel
2024年10月1日
不满意:住宿条件和设施
Cancelled a reservation I secured. No contact from the hotel or Expedia.
Rykiel
2024 年 9 月入住 3 晚
6/10 一般
Linda
2024年09月30日
Linda
2024 年 9 月入住 1 晚
8/10 还可以
Ann
与家人出行, 与配偶出行, 商务旅客
2024年09月30日
满意:服务设施,员工和服务
The staff was amazing! However the rooms were not as clean as I would have liked. Our microwave didn't work either.
Ann
2024 年 9 月入住 1 晚
8/10 还可以
Evelyn
与家人出行
2024年09月14日
满意:服务设施,员工和服务
They had nice beds
Evelyn
2024 年 9 月入住 1 晚
8/10 还可以
Carmilita
2024年09月7日
满意:服务设施,清洁度
Convenient to cruise terminal
Carmilita
2024 年 9 月入住 1 晚
2/10 糟糕
Rachelle A.
2024年08月29日
I booked this room because I was having difficulties with my air conditioning and looked for a pet-friendly facility. This one advertised that it was pet friendly but did not advertise. That was going to charge me $75 per pet per day! This is unacceptable
Rachelle A.
2024 年 8 月入住 1 晚
4/10 很差
Carlos
商务旅客
2024年08月21日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Hotel under construction
Hotel is under construction (remodelations) and this was not specified at the moment of the reservation, I have allergy to the dust.
The room has a lot of dust, and smell like dirty, like they clean superficially, but it needs a deep clean
Carlos
2024 年 8 月入住 1 晚
10/10 超赞
diosdado,cypress
与配偶出行
2024年08月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were outstanding
diosdado
2024 年 8 月入住 1 晚
4/10 很差
Jessica
与家人出行
2024年08月11日
满意:员工和服务
不满意:住宿条件和设施
I wouldn’t stay here again
Under construction was not aware of it before hand.
AC made horrible noise the whole time made it hard to sleep.
Beds were not comfortable.
Only one elevator worked for entire hotel.
Parking was not easy.
Jessica
2024 年 8 月入住 2 晚
10/10 超赞
Mary C
与配偶出行
2024年08月11日
We stay here often. Always pleased with the room and service. Right now they are having renovations done but still all was fine.
Mary C
2024 年 8 月入住 2 晚
4/10 很差
Samantha
2024年08月11日
不满意:住宿条件和设施,员工和服务
Samantha
2024 年 8 月入住 1 晚
8/10 还可以
Laura
团体旅客
2024年08月7日
满意:清洁度、员工和服务、住宿条件和设施
They were under construction so access was kinda strange but staff was friendly and the room was nice
Laura
2024 年 8 月入住 1 晚
6/10 一般
Cheryl
与家人出行
2024年07月29日
It was under construction which was fine, but hallways were dirty from debris. Breakfast room was probably not as usual but had to ask for water or juice today as only option was coffee. Also asked for an extra pillow the first night and it never came, had to ask again in the morning, at least I got it then!