Everything for the most part was great. My wife got an attitude 3 times from Cantrell on the night shift (she believes that was her name), but everyone else was superb! James and Carmen were exceptional.
I know space was limited but I would have liked to have seen more HC parking. Also two things with the room, the toilet was too close to the wall imo, and it might be a good idea for you to invest in some rubber mats for the showers. The porcelain is very slippery. Look into catering a bit more to the more plus size guests as the chairs on the balcony were not adequate size, so I had to roll out the desk chair from the room, and while that was accomodating, having a seat on wheels on concrete wasn't the safest option. The view however, was splendid! The wife says thanks for the 24/7 coffee bar!