真实点评
2/10 糟糕
Ernie
2026 年 9 月 26 日
不满意：清洁度、入住、展示内容准确性
We arrived to be told we did not have a reservation, and they were fully booked. We were offered a refund or they would try to find us a room nearby. We were distraught, a refund was of no value we needed a room for the night. I contacted an Expedia agent online and kept them abreast of what was happening. The Beyzas hotel offered us a room at the Arach Otel 2 blocks away, as it was supposedly a 4 star hotel we were asked to pay an extra €20. Being late in the afternoon we accepted and advised Expedia accordingly. The hotel was barely 1 star, we were given a room with no window, basic bedding, the breakfast was inedible. We don't know who was at fault, but it was obvious our room had been resold at a higher price as we had reserved and paid for it 12 months earlier.
2026 年 9 月入住 1 晚
