The front desk and kitchen staff were terrible from beginning to end. I stayed at this hotel for two nights. They initially gave me a room with broken furniture, so I had to switch rooms in the middle of the night. The next day was Presidents’ Day, and breakfast was supposed to be available until 10 AM, but the cook decided to shut it down at 9:00 AM, leaving several guests without breakfast. The room was poorly insulated, allowing cold air to enter through a crack in the AC unit. Lastly, we checked out 20 minutes after the official time, and they charged us for an extra night without informing us. The staff is not only rude and incompetent but also dishonest. I would never stay at this hotel branch again.