We reserved 2 rooms, but when went to check in they only had one reservation (8:50 pm) We were asked to go to our one room and wait 30 minutes and then come back as a manager had to be consulted about finding our additional room. After 1/2 hour , my husband went and we did get a second room. We had reservations for 3 in our room, but had no sheets, blanket or pillows for the sleeper couch. We went to checkin and got the bed accessories, but they did not have extra pillows. We also had to ask for extra towels as there were only 2 sets in the room. It was very evident that no one had been in room recently to clean as the clock had not been moved forward for daylight savings time, the floors were sticky and seemed to be dirt of some kind on the bathroom door. Also there was only one trash can in the whole suite. Overall, it was not a pleasant experience and we will not be returning to this hotel.