A remarkable hotel and superb staff.....and Diwali made it even better. Thank you to all. Best, Brian and Family.
brian
2024 年 10 月入住 2 晚
10/10 超赞
Ratul
2024年10月19日
满意:清洁度、员工和服务、住宿条件和设施
Excellent
Ratul
2024 年 10 月入住 1 晚
10/10 超赞
PRACHEER
2024年09月25日
满意:清洁度、员工和服务、住宿条件和设施
PRACHEER
2024 年 9 月入住 1 晚
10/10 超赞
Jatin
与家人出行
2024年09月5日
满意:服务设施,清洁度
Staff is great, food is great, ambience is great.
Jatin
2024 年 9 月入住 3 晚
8/10 还可以
Vijay
商务旅客
2024年07月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing history, a true palace. Courteous service. Spa a bit expensive. Could benefit from more activities (maybe a guided tour of Hyderabad historical palaces, forts). Food for vegetarians could be a bit better in terms of choice.
Vijay
2024 年 7 月入住 2 晚
10/10 超赞
kratika
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The stay was amazing and hospitality was great.
kratika
2024 年 5 月入住 1 晚
8/10 还可以
krishna
与家人出行
2024年04月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staycation
Great little escape for a staycation in hyderabad - which some royal pampering at an exotic locale. The kdis will love it.
krishna
2024 年 4 月入住 2 晚
10/10 超赞
Susan
与家人出行
2024年03月25日
满意:清洁度、员工和服务、住宿条件和设施
Everything was wonderful. Lovely staff.
Susan
2024 年 3 月入住 4 晚
10/10 超赞
Manjeev
2024年03月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
Maybe I was expecting more
Manjeev
2024 年 3 月入住 1 晚
10/10 超赞
Babu,Stamford
与家人出行
2024年03月8日
满意:清洁度、员工和服务、住宿条件和设施
Absolutely an unbelievable place, a palace worthy of royalty and the staff was the best in class and service. We will stay in no other place when we visit again.
Babu
2024 年 2 月入住 3 晚
10/10 超赞
SHREEN
2024年03月2日
SHREEN
2024 年 2 月入住 1 晚
10/10 超赞
Andreas
2024年02月29日
Andreas
2024 年 2 月入住 1 晚
10/10 超赞
vikram
2024年01月16日
vikram
2024 年 1 月入住 3 晚
10/10 超赞
Ameya
与家人出行
2023年12月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Exquisite palace and wonderful service
Wonderful stay at the beautiful palace. Top class service. Nothing is too much trouble for each and every staff member. Personalised and bespoke service. Highly recommended place to stay whilst in Hyderabad.
Ameya
2023 年 12 月入住 3 晚
10/10 超赞
bhavik
2023年11月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Anniversary Stay
The service, quality and attention to detail is next to none. This is a good piece of history to experience living in!
bhavik
2023 年 11 月入住 1 晚
10/10 超赞
melissa
2023年11月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Loving!
The most amazing service. Treated like royalty and we have their basic room. The architecture was gorgeous. The food so tasty!! Just need an English movie channel.
melissa
2023 年 11 月入住 1 晚
8/10 还可以
Gopal,Somerset
2023年08月10日
Gopal
2023 年 8 月入住 1 晚
10/10 超赞
Sheela
与家人出行
2023年07月13日
满意:清洁度、员工和服务、住宿条件和设施
It was the best stay we have had in India so far in our 30 years of travelling. What made it outstanding was its simple elegance of the guest rooms and the grandeur of the main palace was well maintained and kept. It was a surreal experience to be enjoyed, savoured and repeated for sure. The staff were extremely kind and took care of all our needs and beyond. If you feel you need to celebrate or simply thank yourself for being you , stay here to be royalty and be treated like one.
Sheela
2023 年 7 月入住 1 晚
10/10 超赞
Sheila
2023年07月12日
Sheila
2023 年 7 月入住 2 晚
10/10 超赞
Simon
商务旅客
2023年06月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rediscover old world charm
We had the most amazing stay at the Taj Falaknuma Palace. The staff constantly went out of their way to ensure that all our needs were taken care of, besides surprising us with unexpected little extras every day. It was the most relaxing stay we have had in years, and I hope we will be able to visit again some time in the future.
Simon
2023 年 6 月入住 3 晚
10/10 超赞
Nicholas
2023年05月19日
满意:清洁度、员工和服务、住宿条件和设施
Nicholas
2023 年 5 月入住 2 晚
4/10 很差
chaitanya,Manvel
2023年05月11日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
chaitanya
2023 年 5 月入住 1 晚
10/10 超赞
Lakshmi,Chesterfield
与家人出行
2023年04月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Once i arrived on the property, everyone in the staff were extremely polite and accommodating. They went above and beyond to meet my needs and make me comfortable. The customer service is excellent either at the onsite restaurants or for any room related services.
However, before arriving on the the property I made several calls and this accommodating nature of the staff did not come through during the conversations which is very unfortunate because overall the staff and management exceeded my expectations and I have not seen this at any other hotels I stayed.
Advice to the property is to train the staff to be more flexible and accommodating for customer calls before they arrive on the property.
I especially want to thank the manager of the property MA Qayyum and the duty manager Mohammad Aabid and the other staff at the reception and restaurant staff for making my stay comfortable and enjoyable.