The front desk staff, particularly the lady at the reception, demonstrated a lack of courtesy and professionalism in their interactions with guests. They displayed an attitude that suggested guests were receiving services without paying for them. Additionally, there is no room dining service available. The elevator is outdated, and there is no assistance provided for its operation. While the hotel's proximity to the consulate is convenient, it is not the only hotel in the area. It is advisable to consider alternative options. The room was not adequately cleaned, and there were mosquitoes present. Overall, the services provided were unsatisfactory. The front desk was inflexible regarding the check-in time, which was set at 1 PM, even though rooms were available. Considering the 10 AM check-out time, the cleaning staff should have sufficient time to prepare the rooms by 12 PM. I had to wait until 1 PM and then personally request a room. The lobby was not well-lit. In summary, the hotel offers low-cost accommodations but lacks a genuine commitment to customer service. Instead, it creates the impression that they are doing guests a favor by providing services. To avoid unnecessary inconvenience, it is recommended to explore other options.