The customer service here was amazing! I called ahead to let them know we’d be coming in late and asked if they had pack and plays available. I was told yes and she said she would have someone set it up for us in our room so it was ready when we got there. Then when we got there I asked if they had any milk I could buy for my baby bc we’d run out on our trip and she went to get me some from the kitchen. I was super impressed and very happy with the room as well. Very clean and great for our 3 young kids.
kaylin
2024 年 10 月入住 1 晚
10/10 超赞
Benjamin
2024年10月20日
满意:清洁度、员工和服务、住宿条件和设施
all good
Benjamin
2024 年 10 月入住 1 晚
10/10 超赞
Kerry
团体旅客
2024年10月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A nice stay at Residence Inn for a show at the nearby Orion Amphitheater. Room was clean and comfortable with a good breakfast and coffee.
Kerry
2024 年 10 月入住 1 晚
10/10 超赞
Angel
2024年10月13日
满意:清洁度、员工和服务、住宿条件和设施
-
Angel
2024 年 9 月入住 2 晚
10/10 超赞
Shawn
2024年10月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice staff, excellent suite with kitchen, sitting area, large bath AND they allow pets for a price comparable to much less nice. I’ll be coming back here!
Shawn
2024 年 10 月入住 1 晚
10/10 超赞
Marianna
2024年10月5日
满意:清洁度、员工和服务、住宿条件和设施
Loved our stay - one of the best places!!
Marianna
2024 年 9 月入住 2 晚
10/10 超赞
Valarie,Huntsville
2024年09月30日
满意:清洁度、员工和服务、住宿条件和设施
Valarie
2024 年 9 月入住 1 晚
4/10 很差
Amie
与配偶出行
2024年09月22日
不满意:住宿条件和设施
The room smelled of cigarette smoke. The mattress was horrible.
Amie
2024 年 9 月入住 2 晚
10/10 超赞
Carrie
与配偶出行, 商务旅客
2024年09月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk was extremely nice. I was in town to host a charity event and I needed to check in early. They were more than happy to help accommodate and extremely helpful.
Carrie
2024 年 9 月入住 1 晚
10/10 超赞
Carlton
与家人出行
2024年09月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly and professional. Breakfast was excellent.
Carlton
2024 年 8 月入住 3 晚
10/10 超赞
james
与配偶出行
2024年08月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location, service - good facility
james
2024 年 8 月入住 7 晚
8/10 还可以
Bethany
与家人出行
2024年08月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was really good and had a nice variety. Room looked nice, the bed seemed to have mites or something that kept biting us through the night leaving welts which made us wonder if the sheets had been changed. We decided to throw out our personal pillows so we didn’t take it with us.
Bethany
2024 年 8 月入住 1 晚
10/10 超赞
Jennifer
2024年08月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel
Jennifer
2024 年 8 月入住 1 晚
10/10 超赞
Jeffery,Oklahoma City
2024年08月5日
Jeffery
2024 年 7 月入住 9 晚
10/10 超赞
Chris
2024年07月26日
满意:清洁度、员工和服务、住宿条件和设施
Need to have less expensive sodas available through machines.
Chris
2024 年 6 月入住 1 晚
2/10 糟糕
William
2024年07月13日
William
2024 年 7 月入住 1 晚
2/10 糟糕
Douglas
2024年06月29日
Douglas
2024 年 6 月入住 8 晚
10/10 超赞
Kristen
与家人出行
2024年06月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kristen
2024 年 6 月入住 1 晚
6/10 一般
Eurydice,San Diego
与家人出行, 商务旅客
2024年06月9日
满意:员工和服务,清洁度
The stay was in a very convenient location to where you can walk to shopping centers to buy groceries or do general shopping. And the staff was very friendly and helpful. The thing that I disliked was that the oven was very dirty and we requested it to be clean two times by housekeeping and it never was cleaned. My recommendations would be for housekeeping to check the make sure that the over is clean for the next tenents check-in.
Eurydice
2024 年 6 月入住 6 晚
8/10 还可以
Leveator
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年06月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was clean and well kept. Was located in very convenient area near my family and event venue. The staff was professional, kind and helpful. The breakfast was awesome.
Leveator
2024 年 5 月入住 2 晚
10/10 超赞
Sandra
2024年06月7日
满意:服务设施
Very nice
Sandra
2024 年 6 月入住 4 晚
4/10 很差
Josette
2024年05月31日
Josette
2024 年 5 月入住 8 晚
2/10 糟糕
Wade
与家人出行
2024年05月23日
不满意:住宿条件和设施,员工和服务
Computer system broken therefore no room keys; had to be escorted to room each time to gain entry. Receptionist and all other staff were new. She could not explain incidental charges for $40. On check out she and the hotel manager refused to give me a hard copy of the zero balance receipt until I threw a fit. I never did get a receipt that showed the actual charges to my credit card. The computer system has been down for over two weeks, the pancake machine was broken, there was a tripping hazard at the front walk that had gone unprepared. A young front desk clerk shared with me that he had been on duty 10 hours with no one to relieve him; there was no other staff in the whole facility. He said he was alone and that he stayed because there was no one else to let people into their rooms. Close this motel immediately and try to salvage the good Residence Inn name. W. Kirstein