Air condition was not working, the bed make a lot of noises and the carpet smell bad
karen
2025 年 7 月入住 1 晚
8/10 还可以
Amber
2025 年 6 月 30 日
满意:员工和服务,清洁度
Nice service would stay there again
Amber
2025 年 6 月入住 1 晚
10/10 超赞
Ashley
2025 年 6 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Really good service
Ashley
2025 年 6 月入住 3 晚
6/10 一般
james
与配偶出行
2025 年 6 月 29 日
满意:清洁度
不满意:住宿条件和设施,服务设施
The room was outdated, with no refrigerator or seating other than an overstuffed armchair that did not recline or move and an office type chair. The cleaning staff did not replace used coffee packets or cups (necessitating a trip to the front desk for replacements). The lack of any type of breakfast facility other than the restaurant was an irritant.
james
2025 年 6 月入住 3 晚
6/10 一般
Rosie,Indianapolis
商务旅客
2025 年 6 月 27 日
满意:服务设施
The armchairs in the room are very dirty and old, giving a bad appearance.
Rosie
2025 年 6 月入住 2 晚
10/10 超赞
Arlyne
2025 年 6 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good hotel
Arlyne
2025 年 6 月入住 1 晚
2/10 糟糕
gerardo
商务旅客
2025 年 6 月 21 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
I BOOKED THIS ROOM FOR ONE OF MY WORKERS AND NO WHERE DID IT SAY THEY NEED A CREDIT CARD UPON CHECKIN. DONT HAVE AN ISSUE WITH THAT. THE ISSUE IS THE "MANAGER" CAN ONLY EMAIL ME THE FORM AND IS NOT AVAIL FOR AN HOUR AND MY WORKER HAD TO SIT THERE BECAUSE THE HOTEL NEEDS THEIR $100 "JUST IN CASE" $. THEY CANT LET HIM GOT TO HIS ROOM AND SHOWER AND RELAX UNTIL THE MANAGER IS AVAIL.
NOT A VERY GOOD CUSTOMER SERVICE EXP SORRY.
HOTEL IS AMAZING, DESK STAFF NOT SO MUCH
gerardo
2025 年 6 月入住 1 晚
10/10 超赞
Danisha
2025 年 6 月 21 日
满意:清洁度、服务设施、住宿条件和设施
Property was pretty good. We would stay again.
Danisha
2025 年 6 月入住 1 晚
10/10 超赞
Hector
2025 年 6 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Great stay!!
Hector
2025 年 6 月入住 4 晚
10/10 超赞
Jose
2025 年 6 月 20 日
满意:员工和服务、服务设施、住宿条件和设施
Staff was polite, friendly, and accommodating.
Jose
2025 年 6 月入住 11 晚
6/10 一般
Brenda
与家人出行
2025 年 6 月 16 日
满意:员工和服务
The hotel lobby is really nice. The area not too bad. My room however wasn't that clean
Brenda
2025 年 6 月入住 1 晚
8/10 还可以
Shane
2025 年 6 月 15 日
满意:服务设施,清洁度
Shane
2025 年 6 月入住 1 晚
6/10 一般
Muhammad
与家人出行
2025 年 6 月 8 日
Hotel is in the middle of a renovation for this 45 plus old year property. On our floor carpet was musty, slow plumbing, no ventilation in bathroom.
Parking spaces and safety measures were very adequate. No issues
Ground floor lobby, eating area and banquet halls are spacious.
Staff was very nice and courteous including the front desk, houskeeping and folks serving food in the breakfast bar.
I had a Club room for two nights. The room had nice towels and the bed was good. A nice chair for relaxing and a good desk. No robe, slippers. No microwave nor fridge. The club is not what I expected. Access to sodas, water, and coffee. Some fruit and granola bars. No reception. No food. There is a bar in the hotel. I was excited to hear they were having snacks on the two evenings I was there but it was so sad. A small tray of cheese cubes and fruit then two choices of wine which were poured into a plastic cup. I think they poured one inch of wine. It felt like a wine tasting. Very weird. The next nice was beer only. Once again poured from cans into a plastic cup. Why the club was not set up for a nice experience was strange. Restaurant food for dinner was bad. Actually got sick from my sandwich. Breakfast cost $20 each. Don’t think I will stay there again.
Deborah
2025 年 6 月入住 2 晚
10/10 超赞
Amanda
与家人及幼儿出行
2025 年 6 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is a little bit shabby and not updated (worn out carpet in hallways etc) but it is VERY comfortable and our room was very clean. Excellent staff - everyone we interacted with were SO nice but the best person was I believe Shavay, I might be messing her name up but she was a delight. Super kind and welcoming and warm, and made sure we were well taken care of for my birthday weekend trip. Hotel has a nice pool area and is quiet despite being right off the freeway (easy on/off) and very close driving distance to lots of shopping, food etc. We were only 15 minutes from House of Blues, we were in town for a concert so the location was perfect for us. And the hotel offered free secure parking which was lovely. The continental breakfast buffet is $20 per adult and delicious and fresh, included all the basics but also made-to-order omelettes, pancakes and egg options.
Amanda
2025 年 5 月入住 3 晚
10/10 超赞
Lance
2025 年 6 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Lance
2025 年 5 月入住 3 晚
6/10 一般
Amine
与家人及幼儿出行, 与家人出行
2025 年 5 月 27 日
满意:清洁度
不满意:住宿条件和设施
Very old building, old rooms, old AC, old bathrooms... Definitely needs some remodeling.