After entering the room, I found that the musty smell was too strong, and the towels were very dirty and looked like they had been used for several years. There was not even a chair to sit on in the room. The noise from the air conditioner was too loud and seriously affected the quality of sleep. In short, it was a failed experience.
Yan
2024 年 10 月入住 1 晚
10/10 超赞
Erin
2024年11月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The facility and amenities were great!! The location was a little funny with the way the gps had me get there each time. Everything in the room worked well, the pool and hot tub were working well, and breakfast was decent! I would recommend.
Erin
2024 年 11 月入住 3 晚
8/10 还可以
Kaelin
与家人出行
2024年10月28日
满意:员工和服务,清洁度
Stayed up here for an event. Specifically booked this location because of the indoor pool and jacuzzi. Unfortunately, the jacuzzi was broken and the pool is a bit rundown. Otherwise, the rest of our stay including the room, breakfast, and parking was fine. Also, the staff was very responsive to request and helpful.
Kaelin
2024 年 10 月入住 3 晚
6/10 一般
Terrell
2024年10月25日
Terrell
2024 年 8 月入住 1 晚
2/10 糟糕
Makayla
团体旅客
2024年09月30日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Just didn’t like how I was approached by staff
Makayla
2024 年 9 月入住 1 晚
10/10 超赞
CESAR
2024年09月26日
满意:清洁度、员工和服务、住宿条件和设施
CESAR
2024 年 9 月入住 3 晚
6/10 一般
Francisco
2024年09月19日
Francisco
2024 年 9 月入住 1 晚
4/10 很差
Brenda
2024年09月19日
Brenda
2024 年 8 月入住 1 晚
2/10 糟糕
jody
2024年09月17日
Hmmm. So the first room they gave us i opened the door and there were people in the bed. Second room the door opened but the inside latch was latched so it was occupied. Finally we got an empty on the third try.....
jody
2024 年 9 月入住 1 晚
6/10 一般
Jeannie,Victorville
2024年09月16日
It was ok
Jeannie
2024 年 9 月入住 1 晚
8/10 还可以
Brandon
商务旅客
2024年09月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Could use some paint refreshing. Bathroom remodeling. Different paint color choices.
Brandon
2024 年 9 月入住 3 晚
2/10 糟糕
Mauricio
2024年09月11日
不满意:清洁度、员工和服务、住宿条件和设施
Mauricio
2024 年 6 月入住 2 晚
10/10 超赞
Martin
2024年09月11日
Martin
2024 年 8 月入住 1 晚
2/10 糟糕
Paul
商务旅客
2024年09月6日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Paul
2024 年 9 月入住 3 晚
10/10 超赞
Jaweed
与家人出行
2024年09月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jaweed
2024 年 8 月入住 1 晚
6/10 一般
Tara
2024年09月6日
Tara
2024 年 8 月入住 2 晚
8/10 还可以
Jesse,Waco
与家人出行
2024年09月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only thing I would say was the shower tile peeled from the wall creating a bubble as well
Jesse
2024 年 8 月入住 3 晚
2/10 糟糕
DeAndrea
2024年09月2日
DeAndrea
2024 年 8 月入住 1 晚
2/10 糟糕
Michael
2024年09月2日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Arrived at 7pm for my prepaid stay. Clerk was sitting in the lobby with his kids and no evidence that he was an employee. Eventually checked me in.
I go to the room. No towels. I try to call the desk. No answer. I go back down and inform him of missing towels. After rummaging around procures one. Makes a comment about "housekeeping.". Hopefully the towel is clean.
I get up early to run. I specifically chose this hotel for its 24/7 fitness center. Both treadmills have handwritten signs reading "BROKEN" on looseleaf. I can provide pictures.
So then I proceeded to inform staff of this. Outside. Smoking. Some woman there with him, presumably a significant other based om their actions. Obviously he can't fix the problem. Nor does he apologize.
Taking my run outside at this point - 85 degrees and 72% humidity - the surrounding area is retail, auto body, and other hotels. Several homeless persons in front of various stores. Eventually paid for a day pass at planet fitness, showered and used my lone towel before checking out.
Michael
2024 年 9 月入住 1 晚
6/10 一般
Cary
2024年09月1日
满意:员工和服务,清洁度
Cary
2024 年 8 月入住 1 晚
10/10 超赞
Henry
2024年09月1日
Henry
2024 年 8 月入住 1 晚
4/10 很差
Chadana
2024年08月29日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Chadana
2024 年 8 月入住 2 晚
4/10 很差
Stephon
2024年08月26日
不满意:住宿条件和设施,员工和服务
Elevators, broken,
only two large towels in the room,
front desk did not answer the phone
Stephon
2024 年 8 月入住 1 晚
8/10 还可以
真实旅客
2024年08月26日
满意:清洁度、员工和服务、服务设施
Everything was fine except the elevator was out of service and the two remotes given me didn’t work so I didn’t have one ultimately. The breakfast was ok except the eggs. Otherwise, all was good.
真实旅客
2024 年 8 月入住 1 晚
6/10 一般
antulio
2024年08月26日
满意:员工和服务,清洁度
no elevator
elevator not working, bathroom not working, front desk gave us another room, they were nice