2/10 糟糕
Keshavprasad,Coppell
与家人及幼儿出行
2024年12月30日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us.
No drinking water in the entire facility
24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there
2-3 cops were there in our floor all the time. Was really worrisome.
Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
Keshavprasad
2024 年 12 月入住 1 晚