Staff was nice. The hotel and our room was very clean. The only deal breaker was parking. There is only valet parking at $50 per day, but, our 3rd night the garage was completely full. So, we had to park across the street at Honolulu Zoo. It was metered parking where we had to pay every 4 hours, maximum 16 hours. I had to set alarm at 3 AM just to pay on phone app. Ridiculous. Unfortunately, that will cause me to not come back for a future stay. I had a rental to do things around the island, so Uber not reasonable. Extremely inconvenient.