The King bed is not the real kind bed. Is not comfortable. The price and the room is not fair enough.
Shan
2/10 糟糕
Songmin
2016年09月21日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
坑人的的黑酒店,电梯吓死人 Deceptive black hotel Elevator Scary
一个坑人的的黑酒店,电梯吓死人
A deceptive black hotel,& Elevator scary
为了你的钱及安全,千万不要入住这个酒店!!!For your safety and money, do not stay in this hotel! ! !
大门钥匙很容易丢,是故意设计的坑人陷阱,为了多扣钱$150美金。住了一周,电梯坏了三次,每次要等30多分钟。还有一次,电梯突然停顿及下坠,吓死人。房间有异味。前台人员尤其是当地土著二个黑胖女人及小矮男人服务态度恶劣。
Gate key is easy to lose, which is a deliberately deceptive trap for deducting $150 dollars. Stayed for a week, the elevator was broken three times and each time waited for over 30 minutes. Especially once, the elevator suddenly paused and fell down. So scary!!! Room has undesirable odor. Front desk personnel’s service attitudes, especial the two indigenous black fat woman and a dwarf man, are very very bad.
This hotel is great! Hotels are not meant to live in so we used it as just a place to sleep while learning the love and culture of Hawaii! Amazing place! Bed is super soft too!
真实旅客
2021 年 2 月入住 7 晚
4/10 很差
真实旅客
2020年11月30日
不满意:住宿条件和设施,清洁度
Old nasty and run down. Run away.
Location and pool was good but room was bad. Half the burners on the stove didn't work. Closet door was broken. Bucket in front of room door to catch water dripping from ceiling. Hair everywhere, walls, towels, bedding. Had a McDonald's disposable cup in cupboard for drinking. Everything very old and falling apart. Needs fixing ASAP. Half the light bulbs were blown. Never recommending or staying here again.
真实旅客
2020 年 11 月入住 2 晚
2/10 糟糕
Travis
2020年11月25日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible place, Horrible experience
DONT STAY HERE these people booked us in and then we couldn’t get let in or get a key or ever even talk to a person
We only got an email about wanting our CC info
We never got any kind of refund for a 3 day booking
We had to book with the Aston
Travis
2020 年 11 月入住 3 晚
8/10 还可以
Cindy
与家人出行
2020年11月13日
不满意:员工和服务,清洁度
Not the greatest, but I would stay there again.
The room was okay, it was outdated, a little dirty, drawers and a cabinet door was broken. The elevator broke down a few times. The view though was beautiful and the beds were comfortable, although the mattress topper kept slipping. Location was wonderful - walking distance to Ala Moana shopping center and a Walmart. 😁
Cindy
2020 年 11 月入住 5 晚
2/10 糟糕
FernandoRodri,Puerto Rico
与家人出行
2020年09月2日
不满意:清洁度、员工和服务、住宿条件和设施
No hay nadie que te ayude en el counter , la limpieza es lo peor, el cuarto lo más sucio y desagradable que e podido ver la cama rota y yo en estas vacaciones gracias a la maldita cama tengo la espalda lastimada, Marina Tower Waikiki no sirve.y la administración tampoco sirve es una decepción
FernandoRodri
2020 年 8 月入住 11 晚
6/10 一般
Gloria
2020年08月11日
Gloria
2020 年 8 月入住 1 晚
2/10 糟糕
Celina
与家人出行
2020年07月31日
不满意:清洁度、员工和服务、住宿条件和设施
Celina
2020 年 4 月入住 1 晚
2/10 糟糕
Bashia
2020年07月29日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
want my refund or my room!!!
Well first of all , there’s no one there in person to check you in, and the number they tell you to call never gets answered.so I paid for my room that I never got to stay in !
Bashia
2020 年 7 月入住 1 晚
2/10 糟糕
Maricela
2020年07月7日
Maricela
2020 年 7 月入住 3 晚
2/10 糟糕
Aldrich
2020年07月7日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Aldrich
2020 年 7 月入住 1 晚
2/10 糟糕
Alex,Kauai, Hawaii
商务旅客
2020年07月4日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
DO NOT STAY HERE. MOLD. MOLD. MOLD. We checked in after 6pm so there was no one at the front lobby to assist us when we realized how NASTY the room was. The toilet was running and was unable to flush. The bathroom shower was super CRUSTY and there was MOLD all over the window curtains. My husband has really bad asthma so we decided to leave right away. We emailed the hotel, since there was no way of calling to let them know we couldn’t stay in a room with MOLD. They replied the next morning saying they could move us to another room, but we had already checked into another hotel. We asked for a refund, and the hotel said we needed to deal with the travel agency. You would think MOLD would be a good reason not to stay in a hotel. Nope! Travelocity DENIED a refund of a 3 night stay after speaking to someone at the hotel. Super disappointed in Travelocity for taking their side. You would think that our health, especially during this pandemic, would be a concern. Shame on you for not taking care of your customers.
Alex
2020 年 6 月入住 3 晚
2/10 糟糕
Neesa-Ann
2020年06月30日
Neesa-Ann
2020 年 6 月入住 3 晚
2/10 糟糕
真实旅客
2020年06月28日
真实旅客
2020 年 6 月入住 7 晚
2/10 糟糕
Juan,Waikiki
与配偶出行
2020年06月14日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is my worst hotel stay experience ever, staff is also very poorly conducted. Charged me for things they can’t even explain.
Juan
2020 年 5 月入住 1 晚
2/10 糟糕
真实旅客
2020年06月9日
真实旅客
2020 年 6 月入住 1 晚
2/10 糟糕
Denise
2020年06月8日
Denise
2020 年 6 月入住 1 晚
4/10 很差
真实旅客
2020年05月27日
真实旅客
2020 年 5 月入住 1 晚
2/10 糟糕
真实旅客
2020年05月2日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There were multiple problems right when I arrived. Check in was inaccurate. Refrigerator wasn't working, had to throw out a lot of food. Room type was wrong. Dishes were dirty in the cupboard. Shower hadn't been clean as there was sand everywhere. Hair on my pillows. Terrible stay!!
真实旅客
2020 年 4 月入住 2 晚
2/10 糟糕
真实旅客
2020年04月16日
不满意:员工和服务
Key did not work - no one to help - didn’t get in room - went to Holiday inn - turned over to Amex
真实旅客
2020 年 3 月入住 16 晚
4/10 很差
Julia A.
2020年04月15日
不满意:清洁度
Disappointing
The photos do not match the property. I booked this "splurgin" on a room and realized it was a bad choice. The room was not clean, outdated, and an uncomfortable stay. The shower was seldom to be hot and the towels were far from being delivered to the room. The elevator in the building took about 15 minutes to arrive each time due to only having one working. Finally, the condo charged my card double for the stay and completed multiple transactions without my consent. I would not stay here again.