“Excellent room decor and facilities. Very spacious and elegantly designed. Staff service is very good and extremely helpful. SPA and pools are great. I will definitely stay again in my next visit here. Bravo!”
“The hotel shuttle was broken for the pick up at train station so the staff asked us ride taxi and the hotel will pay the service later. However, we rode the taxi that was not payable by the hotel. The hotel should arrange the taxi and tell the guest which taxi instead of asking guest to find taxi themselves.”
“We were upgraded to the room with Matterhorn view. The room itself was far more spacious than what we had expected with simple but pleasant decoration. Swimming pool and sauna room were absolutely bonus. And the porter service from and to the train station really provided great facility.”
“Nice accommodation in a great location, stunning view on Matterhorn from the room (upper floor with balcony) !
On a last minute booking, no issues arranging a (really) late check-in over the phone. And encountering snacks & beverages in self-service was a treat 😋”
“Talk about 5-8 mins walk from station, but not really quiet at night, many ppl shouting outside. Also, I don’t understand why Swiss breakfast cost expensive but only provide ham, bread and coffee…….no heat food can eat in winter, a little bit disappointed!”
“Very nice hotel
Spacious room with balcony
A bit far away from the train station, yet the hotel provides shuttle for us to the hotel
Breakfast also tastes good”
“The best hotel in zermatt. First the service is so nice, second they have wonderful view to eat breakfast. You stay here you will feel very comfortable and worthy. Fantastic hotel❤️”