overall is great experience staying at this hotel however there’s one thing that I had requested a higher level room when booked the hotel, but the hotel only arranged the room at 6th floor for me and explained it’s fully occupied while checked in. Later my friend is arranged the room at 10 floor....that really made me speechless! Also it’d be perfect if the hotel can provide two room access cards, it’d be more convenient if one going out and another one stay in the room. Otherwise, the employee works for the gym and pool is very polite and friendly!!