The view is wonderful and staff are really nice and helpful. They are wiling to support the tourist as much as they can. After check-out, it is allowed to leave the luggage and pick up during late evening.
Thank you so much for the free-upgrade as a bonus gift for my honeymoon trip
真实旅客
8/10 还可以
Sio Cheong
2015年06月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sio Cheong
10/10 超赞
Linda
2024年12月6日
满意:清洁度、员工和服务、住宿条件和设施
Linda
2024 年 12 月入住 2 晚
10/10 超赞
Satpal
与配偶出行
2024年12月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect view of lake
Satpal
2024 年 11 月入住 2 晚
8/10 还可以
Micah
2024年11月23日
满意:员工和服务,清洁度
Micah
2024 年 11 月入住 1 晚
10/10 超赞
Thomas
2024年11月10日
满意:清洁度、员工和服务、住宿条件和设施
Super
Thomas
2024 年 11 月入住 1 晚
4/10 很差
Jessica
2024年10月27日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is not a 4 star hotel. I don’t understand how it got this rating. Hotel is outdated. Bathroom had a weird scent. No amenities (shampoo/conditioner/lotion). The hotel entrance smells like a pool. Checked out the hot tub and it was not hot at all. Sauna was nice downstairs.
An annoying part was that they will charge you for the bathrobes if you do not bring them down when you check out. So not only do you have to make sure you have everything packed- you have to remember to bring down bathrobes with your luggage.
Jessica
2024 年 10 月入住 1 晚
10/10 超赞
Christopher,Annapolis
2024年10月22日
Christopher
2024 年 9 月入住 1 晚
10/10 超赞
Rhonda
2024年10月15日
满意:清洁度、员工和服务、住宿条件和设施
This hotel was very good. The only challenging thing was parking. We walked to dinner. Very quiet
Rhonda
2024 年 10 月入住 1 晚
10/10 超赞
Emily Odette
与家人出行
2024年09月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Emily Odette
2024 年 9 月入住 1 晚
10/10 超赞
stephen
2024年09月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
great place
The views from the balcony were amazing. The staff was very friendly. The breakfast was very good. the beds were very comfortable.
highly recommend this hotel - just outside of lucerne and on the train line.
stephen
2024 年 9 月入住 1 晚
8/10 还可以
Philip
2024年09月7日
满意:清洁度、服务设施、住宿条件和设施
Good location near to train station & restaurants. Stunning views & comfy bed. Not a great breakfast selection or very good service. Breakfast was the most disappointing aspect of the stay.
Philip
2024 年 9 月入住 3 晚
8/10 还可以
Emma
2024年08月17日
满意:住宿条件和设施
Emma
2024 年 8 月入住 4 晚
4/10 很差
Karen
与家人及幼儿出行
2024年08月13日
不满意:住宿条件和设施,清洁度
This hotel is nothing like what is advertised on the web.
We are a family of 3, they gave us a room with one queen bed for all of us. The room was super tiny. The toilet smelled bad, shower edges were dirty. Breakfast buffet was not fresh, the fruit salad I grabbed taste old.
I spent the night there because we got to the hotel late. Thankfully we were able to book another hotel, but so inconvenient after a long flight and having our little one with us.
Karen
2024 年 8 月入住 6 晚
10/10 超赞
Åsa
2024年08月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Åsa
2024 年 8 月入住 1 晚
10/10 超赞
Jean marc
2024年08月8日
满意:清洁度、住宿条件和设施、客房舒适度
Jean marc
2024 年 8 月入住 2 晚
10/10 超赞
Ben
2024年08月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent weather, staff very friendly and hotel ver pleasant. This was the second time staying at this hotel but 10 years apart. Still a fantastic hotel to travel around central Switzerland. Great access by rail and boat to all around lake luzern and further afield.
Ben
2024 年 7 月入住 5 晚
8/10 还可以
Tamara
与家人出行
2024年07月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tamara
2024 年 7 月入住 2 晚
10/10 超赞
Andrew
2024年07月13日
Andrew
2024 年 6 月入住 1 晚
4/10 很差
Kaysee,Harrisburg
与配偶出行, 团体旅客
2024年07月8日
This hotel is very dated and there is next to nothing to do in the area. Do not book the Corner Suite if you don't want to share your patio/balcony with 2 other rooms -- super awkward to walk out on the patio when we first arrived, turn around and see our next door neighbor sprawled out on the bed. You're also not allowed to have any visitors in your room past 10:00pm so our friends weren't even allowed to walk past the front desk to our room to come have a drink in our room that we paid a ridiculous amount for. Very disappointing. I understand not throwing loud parties but that was not the case. Overall, the views were pretty but the location was inconvenient with nothing around. We would not choose to stay here again.
Kaysee
2024 年 7 月入住 3 晚
8/10 还可以
Melissa,Dexter
与家人出行
2024年07月1日
满意:清洁度、员工和服务、住宿条件和设施
This hotel was nice and walkable to train station. Limited dining options outside of hotel and if you want to go anywhere, you have to go on a train ride. Really not a 4 star hotel.