The location is ok, it takes at least 10 min walk to the Central Station, if you have a large luggage, it may take 15 mins walk. The room was nice and spacious with air conditioner. You can take tram no. 22 to the centre and return to hotel by bus no. 33. Wi-fi connection suddenly disconnected after mid-night.
+ Nice room, very new and clean, with A/C and elevator.
- A bit awkward for business trip if you reserved twin or double room. There are two spaces for toilet and shower room with only ONE sliding door. Which means when you're taking a shower, the other person will have no door in front of him/her when using toilet and will have to slide open your door to wash hands after using toilet(sink is in the shower room).
Close to the train station and bus station! We enjoy the stay very much as the room was spacious, clean with air-con. The staff was exceptionally helpful.
真实旅客
2018 年 5 月入住 1 晚
10/10 超赞
真实旅客
2018年05月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 5 月入住 1 晚
6/10 一般
Hannah
2024年12月21日
满意:住宿条件和设施,员工和服务
不满意:清洁度
In der Spülmaschine war doch benutztes Besteck vom vorherigen Gast, Teller und Besteck im Schrank waren dreckig und in der Mikrowellen waren Krümel. Zudem kein täglicher Zimmerservice.
Hannah
2024 年 12 月入住 1 晚
4/10 很差
Sandy
与家人出行
2024年12月13日
不满意:服务设施
There were three schools staying at the hotel and they were completely out of control. They ran around screaming and stomping until 2 am for 2 nights. After the first night I complained to management who assured me they were leaving that day - but were there running around all night again the next night. They clearly didn’t care about the other guests comfort as we were completely overrun by out of control teenagers.
The dirt and garbage under the sofa was also pretty disgusting.
Heading back to Heidelberg next week and I have cancelled my reservation and booked elsewhere.