My room reeked of cigarettes. The toilet paper had seemingly been dropped in a dirty toilet then put back so that it was soaked and yellow. The outlets did not work. They were able to switch my room and the front desk worker was nice but the overall experience was simply GROSS.
Ilana
2024 年 11 月入住 1 晚
2/10 糟糕
Kevin
与配偶出行
2024年11月9日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was Mold and cockroaches in every room I was offered three different rooms and all of them were in terrible condition. I would recommend you shut down your hotel and do a Full cleaning. I had no where to go last night as I payed for the room already and was forced to buy plastic coverings for the shower and bed so I could sleep peacefully during my travels. This was terribly inconvenient and I’m shocked because i usually enjoy staying with hotels under your company.
Kevin
2024 年 11 月入住 1 晚
2/10 糟糕
Sophie
2024年11月5日
Sophie
2024 年 10 月入住 1 晚
2/10 糟糕
Zacharie
2024年11月2日
Zacharie
2024 年 10 月入住 1 晚
2/10 糟糕
Nashaly
与家人及幼儿出行, 团体旅客
2024年10月28日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nashaly
2024 年 10 月入住 1 晚
2/10 糟糕
Nathan
与家人及幼儿出行, 商务旅客
2024年10月27日
不满意:清洁度、服务设施、住宿条件和设施
Vety run down, filthy inside, my room had roaches, holes in the walls. Stains everywhere, no microwave in the room the air-conditioning was missing knobs couldn't be adjusted the bathroom fan didn't work ait smell in the hallway and rooms.
Nathan
2024 年 10 月入住 1 晚
4/10 很差
Rosibel
2024年10月27日
不满意:清洁度、员工和服务、住宿条件和设施
Rosibel
2024 年 10 月入住 1 晚
2/10 糟糕
Melissa
与配偶出行
2024年10月27日
不满意:住宿条件和设施,清洁度
We found mold on the ceiling. A broken toilet paper holder(gone) holes in the shower curtain and woke up to a couple big bugs crawling on the counter near the sink. I have pictures
Melissa
2024 年 10 月入住 1 晚
2/10 糟糕
Tomas
2024年10月22日
不满意:清洁度、员工和服务、住宿条件和设施
Never come back
Tomas
2024 年 10 月入住 1 晚
2/10 糟糕
Mary
与家人及幼儿出行
2024年10月22日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Place was dirty. Constantly smelled like weed especially in the bathroom. They didn't keep my reservation, tried to give me a room that had holes in the wall. I went back to get a different room, showed them what I reserved and I still had trouble getting a decent room. Definitely don't recommend.
Mary
2024 年 10 月入住 2 晚
2/10 糟糕
Stewart
与配偶出行, 商务旅客
2024年10月13日
Stewart
2024 年 10 月入住 2 晚
2/10 糟糕
Daniel
与家人及幼儿出行
2024年10月13日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was so bad that once we checked in and saw our room we went back out asked for a refund and left. We had our 13 year old daughter and her friend with us and my wife and I could never let them stay here. The property looked like it was used for prostitution, drugs, low income housing, and maybe where homeless people stayed when they had enough money. It appeared unsafe, unclean and not fit to even be open as a hotel.
Daniel
2024 年 10 月入住 1 晚
2/10 糟糕
Ana
与家人出行
2024年10月13日
不满意:住宿条件和设施,员工和服务
Place has bugs, smells like cigarettes and is filthy
Ana
2024 年 10 月入住 1 晚
2/10 糟糕
Juan jose
2024年10月13日
Juan jose
2024 年 9 月入住 1 晚
2/10 糟糕
Nathalie
2024年09月27日
不满意:员工和服务
Nathalie
2024 年 9 月入住 1 晚
2/10 糟糕
Richard
团体旅客
2024年09月27日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This room was horrible. Walked in to room no ac window open no screen. Bathroom light was dim and smelled funky. The ac was from the 80s it looked that old and worked like it too. There were bugs on the sheets when pulled back. The ceiling fan and broken bulbs still in lights. And the tv did not work, but at that point we had grabed our bags and left. The reviews are real when they say DONT STAY HERE.
Richard
2024 年 9 月入住 1 晚
4/10 很差
Nick
2024年09月27日
Nick
2024 年 9 月入住 1 晚
2/10 糟糕
linnen
与配偶出行
2024年09月23日
不满意:清洁度、服务设施、住宿条件和设施
The guy at the front counter was nice but the property its self was disgusting. It smelled like fecal matter in the hallway. The bathroom shower had black mold in it holes in wall and couch ripped and stained. There was trash overflowing outside near side entrance.
linnen
2024 年 9 月入住 1 晚
4/10 很差
Victoria,CHICOPEE
商务旅客
2024年09月22日
不满意:清洁度、员工和服务、住宿条件和设施
The staff was nice. But the hotel was so dirty. The bath tub had black ring around it. Bathroom wall had a hole near toilet where roaches came out. Dryer had dead lice . Rug smelled like urine and the bed linen stained. This should be a health department issue. Place needs a lot of cleaning and updates even the walls had poop stains. Never again! You get what you pay for.
Victoria
2024 年 9 月入住 2 晚
2/10 糟糕
Nicole
与配偶出行
2024年09月22日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ac did not work , tv did not work . We were offered a fan which was never brought , customer service was horrible . The room had roaches , one of
The worst experiences of my life.