Check in was fairly efficient though required two separate paper forms that took some time- despite my having made an online reservation.
The room was clean, up to date and comfortable.
There were 2 teaspoons, 1 fork and no knives in the dinnerware drawer in this room for 2-3 people.
We requested a wake-up call for 4:45 am to take the airport shuttle. The clerk programmed it incorrectly and our call came at 3:45 am and we didn’t realize it until we were about to leave the room. Made for a very long day!
Kathleen
2024 年 11 月入住 1 晚
6/10 一般
Deborah
与家人出行, 与配偶出行
2024年11月4日
不满意:服务设施,员工和服务
We had stayed at this property in May and were able to request firm pillows. On our second night I remembered and asked at the front desk - she disappeared for a long while and said she could only find one but no pillowcase. She said she would make a note and check with housekeeping. Third night when we came in I asked again - different person had no knowledge of prior inquiry and made no effort to look. Bed was terribly uncomfortable- I left with intense back pain. Also 2 people in a room typically need more than 2 sets of towels for 5 nights. Unless you stay longer than a week - there is no cleaning service you need to ask for extra towels and even toilet paper at the front desk.
Deborah
2024 年 10 月入住 4 晚
8/10 还可以
Joe
商务旅客
2024年11月3日
满意:清洁度
Offers bare minimum
Joe
2024 年 10 月入住 1 晚
8/10 还可以
Stephen,Williamstown
2024年11月2日
满意:清洁度、员工和服务、住宿条件和设施
One night - fine
Stephen
2024 年 11 月入住 1 晚
10/10 超赞
John
2024年10月31日
John
2024 年 10 月入住 2 晚
10/10 超赞
Lacy
与家人出行
2024年10月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very short distance to the airport to return the rental car. Room was clean and comfortable. Staff was pleasant on check in and check out.
Lacy
2024 年 10 月入住 1 晚
6/10 一般
Kimberly
2024年10月29日
不满意:清洁度
The kitchenette is a nice option but the hallways were pretty gross. Trash everywhere. The rooms were cleaner but one room smelled of cigarette smoke
Kimberly
2024 年 10 月入住 1 晚
8/10 还可以
Rachel
与配偶出行
2024年10月27日
满意:住宿条件和设施,员工和服务
Place was nice, clean. Staff was friendly. No major noise issues.
Rachel
2024 年 10 月入住 1 晚
8/10 还可以
Lyn A
2024年10月20日
Well stocked for a long term stay.
Lyn A
2024 年 10 月入住 3 晚
6/10 一般
Natalie
2024年10月19日
Natalie
2024 年 9 月入住 2 晚
8/10 还可以
Michael
2024年10月5日
Michael
2024 年 9 月入住 1 晚
10/10 超赞
Carol
2024年09月30日
满意:清洁度、员工和服务、住宿条件和设施
Carol
2024 年 9 月入住 1 晚
10/10 超赞
Douglas,Johnstown
2024年09月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good experience close to Hartford airport
Douglas
2024 年 9 月入住 1 晚
8/10 还可以
Stephanie
2024年09月23日
满意:清洁度、员工和服务、住宿条件和设施
Hotel was clean, check in was easy, staff was polite.
Stephanie
2024 年 9 月入住 1 晚
6/10 一般
AUDREY,new providence
与配偶出行
2024年09月22日
满意:员工和服务
The floors were sticky. It didn't appear to be dirty but both of us experienced it. The room air conditioner started to smoke and the smoke detector went off. The front desk clerk had to come and make an adjustment. I kept the room door open for a while to clear the air.
AUDREY
2024 年 9 月入住 1 晚
8/10 还可以
Lovena
与配偶出行
2024年09月9日
满意:住宿条件和设施,服务设施
It was a nice stay overall. The room was equipped with a full fridge, microwave, dining utensils, dish washer, coffee maker and you could even ask to borrow a blender/other appliances if needed. Only complaint is that house keeping did not visit the room during our stay. I had to personally go up to the receptionist and get clean linens and towels to do the bed and stock up myself (that was a whole day after requesting cleaning services).
Lovena
2024 年 8 月入住 2 晚
10/10 超赞
Martha
与配偶出行
2024年09月2日
满意:清洁度、员工和服务、住宿条件和设施
I loved everything very clean, good assortment of supplies. Very helpful and friendly staff.
Martha
2024 年 8 月入住 2 晚
8/10 还可以
Jill
2024年09月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was incredibly clean and bed was very comfortable. Also very quiet until the morning I left which was surprising that close to the airport. Looked very sketchy when I pulled in, but the inside was fine and again the room itself was great.
Jill
2024 年 8 月入住 2 晚
4/10 很差
Jason
2024年08月30日
满意:员工和服务
不满意:住宿条件和设施
Stunk of cigarettes and marajuana
Jason
2024 年 8 月入住 1 晚
6/10 一般
David
与配偶出行
2024年08月25日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
David
2024 年 8 月入住 4 晚
8/10 还可以
elvin
与家人出行
2024年08月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good place to stay. Close to airport.
elvin
2024 年 8 月入住 1 晚
10/10 超赞
Christopher
与家人及幼儿出行
2024年08月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was excellent!
The pool area is TOO SLIPPERY AND VERY DANGEROUS. Area around pool should not be tile.
Christopher
2024 年 8 月入住 1 晚
2/10 糟糕
Evan
与配偶出行
2024年08月14日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The first room we were in reeked of cigarette smoke and the lock did not work. The second room we were switched to was even worse with a urine smell.