I really enjoy staying at Residence Inn properties when I travel. This is the first one I've stayed at where things were less than stellar.
Pros: Everything worked. Great appliances. The kitchen had all the stuff: plates, silverware, utensils. The HVAC system for this room was superb. It was over 90 degrees outside every day I stayed there and that thing kept it cold enough to hang meat in the room. All shower dispensers were fully filled. Toilet rolls were Angel Soft Commercial brand, a fine step up from the Scott sandpaper that is typically provided. This location has a bar in the lobby. Not all of them do. Bed was excellent.
Cons: The carpet in the room clearly had not been cleaned in a long time. I walk around barefoot in my room. The carpet made my feet dirty, creating a muddy river in the shower when I washed up at the end of the day. I had a late flight out and so really pushed my departure to within an hour of checkout time. Two hours before that, housekeeping was knocking on the door wanting to clean the room for the next arrival. I felt rushed. The maid (who was friendly enough) waited outside my door until I checked out. I was triple-charged for premium WiFi. I mentioned this at checkout, saying, "I'm not going to make a fuss over $15, but I see what you did there." Only proposed remedy from the front desk clerk was a blank stare.
This is the only Residence Inn property that I can say I'll not stay at again, and I've been to plenty.