Air conditioning was on WAY TOO COLD when we checked in
Ami
2024 年 8 月入住 1 晚
4/10 很差
Marie
团体旅客
2024年08月9日
满意:住宿条件和设施,清洁度
Adequate for 1 night
The hotel was overall mediocre. While I was checking in I asked the front desk if they could match their own price since the price of our room went down a bit online and was told they could not do that for me even know a room was available. They had no extra sheets or pillows for the pull out bed. Breakfast was good.
Marie
2024 年 8 月入住 1 晚
10/10 超赞
Shawn
2024年08月8日
满意:清洁度、员工和服务、住宿条件和设施
It was a good clean convenient place
Shawn
2024 年 8 月入住 1 晚
10/10 超赞
Janine
与家人出行
2024年08月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was responsive and courteous. Loved that they had a bar.
Janine
2024 年 8 月入住 2 晚
6/10 一般
Brenda
与家人出行
2024年08月5日
满意:住宿条件和设施,员工和服务
The staff was friendly. The pool was open and in good condition. The breakfast was ok. The cleanliness of the room could hav been a little better. I would condsider staying again.
Brenda
2024 年 7 月入住 2 晚
2/10 糟糕
Angela
与家人出行
2024年08月5日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
First a foremost there was trash in the shower upon checkin and the bathroom was clearly not cleaned, there is mildew and dirt in the shower and the tiles which is plainly disgusting. Secondly the ladies in the evening shift were plan rude and need way better customer service and hospitality skills. The bar was not open as it should be. The shampoo conditioner and soap were all empty there were dirty rags left in the shower. The checkin lady was clearly told we had our Service animal and she charged for a pet which again she was told three times service animal. Hippa rights were violated by the nest checkin lady with an attitude by stating and insulating the service animal was a support animal and had to be told again it was. A service animal not a support dog or pet. The money charged to the cats overdrafted my bank account and I am now being charged fees. The breakfast cereal was stale and the waffle mix was not replaced the bananas were green and uneatiable. The bed was so uncomfortable we left at 11pm 13 hrs before check out. There was no sheets pillows or blankets for the pull out couch and black stains on the mattress. There was one towel and a floor mat with dirt on it nonwas rags and one hand towel. No dish soap rag or sponge for washing dishes no dishwasher pods the fridge was dirty and the conscience store has very little to buy from. The advertisement stated a spa fitness center and outdoor pool none of which were on site and the indoor pool was dirty.
Angela
2024 年 8 月入住 1 晚
10/10 超赞
Jessica
2024年08月4日
满意:清洁度、员工和服务、住宿条件和设施
Jessica
2024 年 8 月入住 2 晚
4/10 很差
Karla
与家人出行
2024年08月4日
满意:清洁度
不满意:客房舒适度
Karla
2024 年 8 月入住 1 晚
8/10 还可以
Jean
团体旅客
2024年08月4日
满意:员工和服务,清洁度
Very good customer service.
Jean
2024 年 8 月入住 1 晚
8/10 还可以
Kathleen
2024年08月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kathleen
2024 年 7 月入住 1 晚
8/10 还可以
Susan
与家人出行
2024年07月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleased with our stay
I was wary of the condition of the hotel and room given the most recent reviews. I was pleasantly surprised with the shape of the hotel and room.
Positive: spacious room, clean, bed fairly comfortable, quiet, towels good
Negative: lacking sheets and pillow for the pull out (but were provided upon request), breakfast could've had more options
Susan
2024 年 7 月入住 1 晚
8/10 还可以
Heather,Siletz
与家人出行
2024年07月19日
满意:清洁度、员工和服务、服务设施
Great staff and property. Only small complaint was there were a few areas in our room that needed a better maintenance finishes. And basketball court hoop was broken. Overall though great place with incredible staff. Was even able to check in several hours early after a red eye flight into town. Would definitely stay here again.
Heather
2024 年 7 月入住 5 晚
10/10 超赞
Allyson
2024年07月19日
满意:清洁度、员工和服务、住宿条件和设施
Allyson
2024 年 7 月入住 4 晚
10/10 超赞
Kristi
2024年07月18日
Kristi
2024 年 7 月入住 1 晚
6/10 一般
Lynlee
2024年07月15日
满意:清洁度、住宿条件和设施、客房舒适度
My only concern was check in was not available until after 5pm. No rooms were ready