hotel location is not good, not convenience, poor traffic
真实旅客
2018 年 1 月入住 3 晚
8/10 还可以
真实旅客
2016年12月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2/10 糟糕
真实旅客
2018年12月27日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Delist this hotel to save Hotels.com 's reputation
1. This hotel is "far away" from downtown Harbin. 2. Don't trust the map. When it gets traffic jam, you will need 1 and half hours to get to the airport. 3. I share with others in that the biggest complaint is a lack of the staff's profesisonalism and tardiness. Checkin takes 15 minutes. Checkout takes 20 minutes. 4. Once checked in, the locker was locked. You need a staff (which took another 15 minutes) to open it for you. 5. Some leftover food from the previous night was served in the breakfast. 6. This hotel is mainly for airline staff for group discounts and group tours for cheap discounts. Nothing to see around. It's in the middle of nowhere. And when you have an unprofessional staff, it will sure to ruin your holiday/business. Don't tell me I didn't warn you.
真实旅客
2018 年 12 月入住 1 晚
8/10 还可以
je,화성
2018年08月16日
满意:员工和服务、住宿条件和设施、客房舒适度
하얼빈 외곽의 호텔
5성급임을 생각하면 세세한 부분이 미흡한 부분이 있지만,
대체적으로 만족스럽다. 가격대비.
하얼빈 외곽이라 시내와 멀지만,
안 막히는 시간대를 선택하면
하얼빈 역 기준 30분 거리, 택시요금 35위엔 정도
국제공항까지는 50분 거리, 택시요금 150, 통행료를 포함하면 180
Far away from the city.My bf got stomach flu from the breakfast buffet.We had to go to the hospital during night.
The cleaner was very good.Big family room.
Overall it's more like a 3 star hotel
真实旅客
2017 年 12 月入住 5 晚
8/10 还可以
真实旅客
2017年10月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2017 年 10 月入住 2 晚
10/10 超赞
Fan
2017年05月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was for my parents wedding anniversary. Hotel staff put them in a very nice room. Thank you very much for the great experience.
Fan
8/10 还可以
GERALD
2017年05月1日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Good and clean, but front desk needs more training
Even though I had already made full payments for the hotel stay via Hotels.com, the staff at the front desk argued with me and said otherwise. Not wanting any trouble overseas and in a rush for my flight, I let them double charge me. Have written in for a refund but have not gotten any response yet.
GERALD
8/10 还可以
YERMIN
2017年03月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
숙박시설의 상태 및 청결도 직원 수준등은 5성 호텔에 걸맞고 아침식사도 준수하였음.
시내하고의 거리 및 위치만 고려한다면 좋은 호텔임.
YERMIN
8/10 还可以
Mike,Boston/Beijing
2017年01月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Harbin trip
Harbin winter festival is in full swing. The area where the ice sculptures are on display is about a 100 acre area which will cost about $45.00 to enter. It is well worth the price if you want to experience the ice sculptures. Plan to spend about 3 hours touring the various structures and more time if you have children and they want to do some of the ice slides available.. Plenty of restaurants in the park area. Bring some warm clothes as it is cold but tolerable when the wind is not blowing.
The Sheraton is about a 45 minute taxi ride to the park, and to the railroad (west station). The Fast train from Beijing South to Harbin West takes about 5 hours and if done during the day the ice on the trees is really pretty.
Mike
10/10 超赞
真实旅客
2016年08月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
the best
best
真实旅客
10/10 超赞
Melissa,Orlando, Fl
2016年02月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great service, beautiful facility, far from town
We had a great experience at this hotel. The hotel is beautiful and very new. Our room was very clean and well decorated. The staff at the hotel were amazing. We received VIP level service during our entire stay. The only small downside is the hotel is a little far from the main part of town. It took about 30-40 minutes to get to the main part of town ($10 cab ride) but the hotel was so nice it was worth it. Also the Chinese restaurant on the second floor was delicious and very well priced.