This boutique hotel was situated in a prime location of Old Quarter. There were great restaurants and stores in every direction, all within a half mile.
While we were there, a Super Typhoon slammed Hanoi. The hotel staff stayed with guests, and we didn't lose power or water.
Everyone from the guest relations manager and front desk staff, to the maids and restaurant waiters were attentive and professional. They made our stay in Hanoi comfortable and pleasurable. We we return, we will be staying at the La Sinfonia.
Mikkelsen and the other staff members were brilliant, they made us feel welcome and provided assistance and advice expertly.
Nathan
2024 年 8 月入住 5 晚
10/10 超赞
Camille
2024年08月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice location in the bustling old French quarter but close to a very nice lake. The Guest Relations staff planned my whole 3wk Vietnam trip for me, very quickly, efficiently, taking care with my budget and with great service.
Camille
2024 年 8 月入住 2 晚
10/10 超赞
MASASHI
2024年07月25日
满意:客房舒适度,员工和服务
MASASHI
2024 年 7 月入住 3 晚
4/10 很差
Michael
2024年07月13日
Michael
2024 年 7 月入住 3 晚
10/10 超赞
Maureen
2024年07月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing stay thanks to the staff! Tracy, Mikkelsen, Julie, Jenny and Chi were all amazing! Tracy went out of her way to really make my stay comfortable and wonderful. I can’t thank them enough!
Maureen
2024 年 7 月入住 1 晚
10/10 超赞
Chatchawin
2024年07月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff and facilities were excellent
Chatchawin
2024 年 6 月入住 2 晚
10/10 超赞
Carlos
2024年07月1日
满意:清洁度、员工和服务、住宿条件和设施
Perfect location to walk around. Amazing staff and overall experience. Highly recommend. Mikellson and Julie at reception were amazing. The buffet breakfast was great too.
Carlos
2024 年 6 月入住 2 晚
8/10 还可以
Naomi
2024年05月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Gut
Wir fanden die Lage des Hotels sehr gut, man kann vieles zu Fuss erreichen.
Zimmer:
+ sauber
-Hellhörig (man hört die Geräusche der Strasse, Gang und Nebenzimmer sehr gut)
-wenig licht, eher dunkel
Das Personal ist freundlich, zuvorkommend und hilfsbereit.
Naomi
2024 年 5 月入住 7 晚
10/10 超赞
HANBELL
商务旅客
2024年03月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
출장차 방문했는데 방은 좁았어도 한사람이 쓰기에는 좁지는 않았고 새로 레노베이션 해서 시설도 깔끔했다.
HANBELL
2024 年 3 月入住 2 晚
10/10 超赞
Elizabeth
2024年02月2日
满意:清洁度、员工和服务、住宿条件和设施
Centrally location with great rooftop and helpful staff.
Elizabeth
2024 年 1 月入住 1 晚
10/10 超赞
Stacy
与配偶出行
2024年01月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff at the hotel are amazing- they go above and beyond! I’ve traveled the world and stayed in many hotels around it. Nothing has compared to the staff here, not even at a Ritz or Shangri La!
Stacy
2024 年 1 月入住 1 晚
10/10 超赞
Claudia
与配偶出行
2024年01月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was really comfortable, the service was amazing, and the location was perfect. Had a really fun time spending Christmas Eve on their rooftop. Special shout-out to M and Tracy for being so attentive to everyone. Would definitely stay there again.