Perfect service! Very helpful staff. My fd's wallet was stolen in the market and the staff from hotel helped us to call police n even went to police station with us! So thankful!
very good environment and service. i was very enjoy to stay this hotel. if go there again, i will choose this hotel again !
真實旅客
10/10 優異
真實旅客
2017 年 3 月 13 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Goodddddd. Clean and very supportive staffs. The food is always good. Especially mango juice is amazing
真實旅客
8/10 不錯
Fernando
2017 年 2 月 5 日
讚好:整潔度、職員與服務和住宿狀況
Staff made a difference!
Simple room and simple hotel installations. But with such careful staff (specially Tracy), going above and beyond to help on everything, that make the experience at this hotel to be very nice.
Fernando
10/10 優異
真實旅客
2017 年 2 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Staff was very sweet, hospitable, and helpful. Great location of old quarter and walking distance to Hoan Kiem lake and all the spectacles that surround it.
真實旅客
10/10 優異
Victor
2017 年 1 月 28 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good clean hotel, all staff went out of their way to help in any way, especially front desk staff.
Victor
8/10 不錯
Tkchuan (Kuala Lumpur)
2017 年 1 月 21 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel with friendly and helpful staff.
Hotel staff very nice and friendly, room is clean, breakfast also good. They help me to prepare early breakfast for me when I check out and rushing to airport early morning.
Tkchuan
10/10 優異
park (한국)
2017 年 1 月 7 日
讚好:職員與服務、住宿狀況和客房舒適度
좋아요.
직원들이 굉장히 호의적입니다. 친절하고 도움요청시 많은 도움을 줍니다. 조식이 굉장히 맛있구요 입맛에 잘맞았습니다. 방은 깨끗하고 넓은편이긴했는데 여느 한국호텔처럼 아주 깨끗한 이불이나 이런점은 조금 부족한것같습니다. 청소상태는 좋으나 이불이나 이런것들이 완전깨끗하고 쾌적하진않은?ㅜㅜ 그래도 정말 좋았습니다 ~!
Terrific service. Offers a fantastic breakfast-to-order. Staff helped give detailed instructions for a walking tour of Hanoi. Staff also helped change currencies and book our tour to Halong Bay (albeit we weren't impressed by the tour provider, Viola Cruise.)
Location is situated in the old center of Hanoi, perfect if you're a tourist.
Room was okay, not great, but very reasonable given the price point.
Tony
10/10 優異
Michael
2017 年 1 月 3 日
讚好:整潔度、職員與服務和客房舒適度
Michael
8/10 不錯
Tobias
2017 年 1 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Super hotel with great people!
Tobias
10/10 優異
amanda
2016 年 12 月 30 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
The staff at this hotel were amazing nothing was a problem breakfast was great they helped sort a lot of small problems for us
amanda
10/10 優異
Mani
2016 年 12 月 30 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best Service!
We checked in late and the hotel staff was amazing from get go! If we had any problems, they were solved within minutes! Breakfast was great with lots of options to choose from. I highly recommend it.
Mani
10/10 優異
真實旅客
2016 年 12 月 27 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Really nice hotel
highly recommend - good location, friendly staff and clean rooms!
真實旅客
10/10 優異
真實旅客
2016 年 12 月 27 日
讚好:整潔度、職員與服務和客房舒適度
真實旅客
10/10 優異
真實旅客
2016 年 12 月 27 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect stay in the Old Quarter
This is the perfect accommodation in Hanoi's Old Quarter - from the moment our taxi pulled up to the front door we felt very welcomed by the helpful staff. They provided great information about where to go in our limited time and let us store our bags before our room was ready for check-in. The room itself was clean with modern facilities. Breakfast was included, with a great selection of both Vietnamese and Western options. Thanks for a wonderful stay and I look forward to coming back!
真實旅客
8/10 不錯
真實旅客
2016 年 12 月 26 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly spot in Hanoi
We enjoyed our stay at this hotel - staff are very friendly and on hand for any help you require. The breakfast they serve is great - your choice of eggs cooked to order along with cereal, toast, fresh fruit and juices. The internet worked really well and our room was clean, comfortable and fitted with a safe and fridge. There is a tour desk in the hotel - we didn't use this but there were people available for any questions. They arranged an airport pick up and taxi for onward travel. Good location within the old quarter and a short walk to the lake - the mopeds on the road outside are crazy but it is Hanoi!