Front desk staff was rude. Interrupted us during check in, picked up the phone and ignored us mid-sentence and was condescending. The damage deposit was pre-charged, automatically freezing available funds, and the room had so many dings and damaged walls we had to take pictures to ensure we weren't completely charged. The TV remote was absent, no big deal, but we had to leave our room to have it programmed as staff was not permitted to be in the room while we were. Minor inconvenience, but uncomfortable. Manager was attentive and pleasant when our concerns were addressed. Breakfast was not fresh or appetizing. Available options were limited at best, with it mostly being pre-packaged food.