The hotel seems to be poorly run and lots of deferred maintenance. Barking dog often on during the night. Breakfast was nonexistent. Breakfast provided was coffee, orange juice, cereal, or oatmeal packets.
Kevin
2024 年 10 月入住 1 晚
8/10 还可以
Christopher
2024年10月14日
满意:清洁度、员工和服务、客房舒适度
Christopher
2024 年 10 月入住 1 晚
4/10 很差
Kathleen
2024年10月13日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Property is in dire need of updates. Refrigerator didn't work, bathtub faucet leaking, bathroom door has holes in it, no coffee pot in the room. Pet friendly, convenient to Hancock, Berkeley Springs and C&O canal with miles of hiking and bike trails.
Kathleen
2024 年 10 月入住 2 晚
2/10 糟糕
Kenneth
商务旅客
2024年10月7日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bigots and hatred
Kenneth
2024 年 10 月入住 1 晚
2/10 糟糕
Stuart
商务旅客
2024年10月7日
不满意:客房舒适度,清洁度
Worst treatment and worst room I’ve ever had!!
The standard king room smelled of smoke, the bed sheet and floor err stained and very out dated circa the mid 70’s, and the room had no phone or elevator for disabled guests. My partner and I were there looking at new homes for a place to live so the second day we extended our plans and given a hard time for not coming down to inform them of our plans at 11 but we were in the furthest possible room without a phone and both have physical issues that prove to be hard to walk such distances! The third day we again slept past our check out and tried to extend our stay but didn’t know there was a problem with our bank and while we were getting it resolved we were again startled by hard knocking at our door and this time by the sheriff who said that the owner wanted us gone or being charged with trespassing. We left and then we were told that one of us looked like he was on drugs the night before which was anxiety medication and had our prescription bottles with us! We were trying to get away from a drug area but ultimately being gay was the reason we were kicked out by the sheriff! I left an important medication in the refrigerator and they tried to say that they found a drug pipe which was not ours and they threw away the medicine bottle that was clearly prescribed with the label on it! Do not stay here if you don’t want to fall into a time warp with a town of bigotry and hatred! Ridiculous that no matter how nice you are to others the hate for being different is still alive!
Stuart
2024 年 10 月入住 1 晚
6/10 一般
真实旅客
2024年10月2日
满意:员工和服务
不满意:服务设施
Personnel was friendly & accommodating. Hotel was bicycle friendly.
真实旅客
2024 年 10 月入住 1 晚
8/10 还可以
Dina B.
2024年09月24日
满意:清洁度、员工和服务、住宿条件和设施
Nice clean accomidations. Comfy bed. Nice people. I would recommend, especially for those on a budget.
Dina B.
2024 年 9 月入住 4 晚
8/10 还可以
Rosalyn,Romulus
2024年09月18日
满意:员工和服务,清洁度
The reviews were terrible but we had no other option so we tried it out and the room was clean and decent for a motel wasn’t as bad as the reviews said at least for us .
Rosalyn
2024 年 9 月入住 1 晚
6/10 一般
Heather
2024年09月13日
不满意:员工和服务、服务设施、住宿条件和设施
Heather
2024 年 9 月入住 1 晚
8/10 还可以
真实旅客
2024年09月12日
满意:客房舒适度,清洁度
Nice but old motel
Spacious room, very little lighting, good parking, nice service.
Squeaky floor.
真实旅客
2024 年 9 月入住 1 晚
8/10 还可以
Christopher
2024年09月5日
满意:清洁度、服务设施、住宿条件和设施
Was good overall everything was superb only was little noisy first night on a scale 1-10 I rate it 7
Christopher
2024 年 9 月入住 2 晚
4/10 很差
Richard,Mechanicsville
2024年09月1日
不满意:住宿条件和设施,清洁度
It's kind of a dump. The interior is dingy, with stained carpets in the hallway and scuffed woodwork in the room. The shower faucet handle came off in my hand. The hallway has a funky smell. The breakfast is pitiful, with moldy packaged danish and no fresh fruit. Security for the front desk was great with the clerk behind plexiglas, but for the rest of the building nonexistent. The AC unit was noisy. The window screens are tattered, and the hallway and parking lot lights shine right under the door and window. By Hancock PA standards it's probably about as good as you'd expect, but overall really meh.
Richard
2024 年 8 月入住 1 晚
4/10 很差
Carrie
与配偶出行
2024年08月22日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Dated damp smelling room. Only breakfast option was cereal. Tv in room didn’t work. Rom was clean fr being old. All staff was pleasant and helpful
Carrie
2024 年 8 月入住 1 晚
4/10 很差
Ronald R.
与配偶出行
2024年08月21日
不满意:清洁度、服务设施、住宿条件和设施
Room appeared clean however it had a very strong musty smell. There were no tissues in the bathroom. The TV remote was repaired so many times it was difficult to use. The air conditioning unit had something black along the top that could have been mold, not sure. Breakfast, what a joke. Not only was there little to eat but the area was filthy. One example is the external pump coffee pot was full of coffee stains at 0800. Many bathroom tiles were broken.Staff was pleasant!
Ronald R.
2024 年 8 月入住 1 晚
6/10 一般
DAVID
2024年08月21日
DAVID
2024 年 8 月入住 1 晚
4/10 很差
Josée
团体旅客
2024年08月19日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Chambre avec tapis les portes son dure a fermer du au gonflement de l'humidité et le déjeuner compris es vraiment tres tres basique
Josée
2024 年 8 月入住 1 晚
8/10 还可以
Michael
与配偶出行
2024年08月17日
满意:员工和服务,清洁度
Full two stars as rated, older building needs refresh but room was clean. No elevator for second floor, a bit of a hike for higher numbered rooms.
Michael
2024 年 8 月入住 1 晚
6/10 一般
Catherine
与配偶出行
2024年08月14日
满意:员工和服务
Poor lighting in the room. Bed was clean and comfortable. Breakfast was way below par. Coffee and a few pastries in grocery wrapping. The staff person, Amber, was very friendly and helpful
Catherine
2024 年 8 月入住 1 晚
8/10 还可以
kathy
2024年08月14日
满意:清洁度、员工和服务、住宿条件和设施
Thanks for a safe and clean room !!
kathy
2024 年 8 月入住 1 晚
6/10 一般
Serena
与家人出行, 商务旅客
2024年08月13日
Room was clean, good water pressure and didn't hear the highway noise. Hallway and the room smelled like wet dogs. Carpet odor remover only helped a little. The bathroom door has to remain close due to being in the way of the door for the room. Had a strong sewer smell had to make sure the shower drain was completely closed after showering to reduce the smell.