Yuki and Sammi were very helpful during the check in process. Martin was very nice to guide us the way to nearby attractions. Very friendly service to children. Good hotel.
It is not a place that easy to get a taxi, I asked the staff to help me call taxi. They are so nice and enthusiastic. Everything is not bad but the most disappointing me is that the pillows are smelly. I wonder the staffs did not change the pillows after the last customers have used them or the pillowcase was not dried enough by the clothes dryer.
We really enjoy the staying at Sofitel. Only the drive way to the entrance is a little too narrow. Sometimes the car has to wait to get to the entrance.
Zhongmin
2024 年 6 月入住 6 晚
8/10 还可以
WF
2024年05月17日
满意:员工和服务,清洁度
WF
2024 年 5 月入住 4 晚
8/10 还可以
Yun
团体旅客
2021年05月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Elevator sucks
I have to take three different elevators from guest room to parking lot.