As everyone has said before me, the BEST thing about this hotel is it's location. It is where EVERYTHING you want to see in Guilin city is. Once you check in, you can walk to every major landmark or tourist spot, theater, as well as the night market, bars, restaurants, cafes, etc...it has everything right outside the front door. My experience with service in the hotel was quite good- they took care of all my issues, though we had difficulty communicating, as I spoke no Mandarin. Smiling service is not their forte- but they were prompt at responding to any issues that I had. The AC worked well, the bed was clean and comfortable, the shower was hot, there were slippers, hair dryer, soap, tooth brush, kettle, Wifi. They even had outlets that fit my US devices. Flat screen TV with lots of Mandarin channels. My room did not have a safe but it was updated and was quite a contrast with the corridors and public spaces...those looked really worn and tired. The cleanliness standard is so-so. If you want that, you can book the Sheraton next door. Though there were mainly families staying at the hotel, cards with pictures of women on them were slid under my door every evening. I did not witness any such encounter. The breakfast was quite sumptuous, especially if you enjoy traditional local cuisine...cold and fried noodles, dumplings, sausages, sauteed veggies, toast, juice, watermelon, etc The rooftop restaurant where it is served has some good views of the Li River and Elephant Hill.