We arrived by taxi from Medellin, it was a bit difficult to locate but once we arrived, the front desk was super nice. The resort is relaxing and quiet. Breakfast was brought to our room. The front desk got us taxi's when we visited the Rock and the small town of Guatapa and arranged taxi to take us back to airport.
These are cabins, there is no air conditioning, fan only. Because of location this was o.k. for us since it does cool down at night. We also ate dinner here one of the evenings and it was delicious. Most important is the view, these cabins face the rock, with also a view of the lake.
We did not have time to get in the lake at the cabins, but when we returned from our day trip it appeared others from the resort were down at the dock having a few drinks. We did take a boat tour of the lake from Guatapa town marina. Guatapa is a gorgeous little town, we loved it.
If you are looking for quiet getaway, after touring all day, this is a very nice place. The staff are all excellent. I think it may be family owned or run but did not want to make that assumption.
For us we were visiting Cartagena for a week, and added this couple day excursion on. It was a beautiful drive from Medellin. Absolutely everyone we met was super friendly and helpful.
We are from US and speak no Spanish, they speak a little English, using whats app communication was fine. They really wanted us to have a good time and it showed. We would definitely go back.