Rundown and old room shotty repair work around tub in bathroom poor service trying to check out
Tommy
2024 年 12 月入住 1 晚
10/10 超赞
Megan
2024年12月14日
满意:清洁度、员工和服务、住宿条件和设施
Megan
2024 年 12 月入住 1 晚
10/10 超赞
Raymond
2024年12月13日
满意:清洁度、员工和服务、住宿条件和设施
Great stay... Close to everything
Raymond
2024 年 12 月入住 4 晚
10/10 超赞
Jeffrey
2024年12月12日
Jeffrey
2024 年 11 月入住 2 晚
10/10 超赞
Marsha
2024年12月9日
满意:清洁度、员工和服务、住宿条件和设施
I always book this hotel when traveling to the Groton area. It's always clean. They are going through a renovation right now, so I cannot wait to see the end result. The bed is very comfortable. Slept like a baby! I love the coffee, tea, and fruit that they make available to guests in the lobby. I highly recommend this hotel.
Marsha
2024 年 12 月入住 1 晚
6/10 一般
Cali
与家人出行
2024年12月1日
满意:住宿条件和设施,服务设施
The hotel was nice and clean. Barely any toilet paper when we checked into the room, had to go to the front desk for some. The staff was friendly. We had a conjoining room with extremely loud neighbors that were loud until 1am.
Cali
2024 年 11 月入住 2 晚
6/10 一般
Jeanmarie
与家人出行
2024年12月1日
满意:清洁度
When checking was told rooms were over booked and they switched one of my rooms from a double to a king.
Jeanmarie
2024 年 11 月入住 1 晚
10/10 超赞
Brett
2024年11月25日
Brett
2024 年 11 月入住 1 晚
10/10 超赞
Kathy
2024年11月17日
满意:住宿条件和设施
Kathy
2024 年 11 月入住 1 晚
10/10 超赞
Thomas
2024年11月10日
满意:清洁度、员工和服务、住宿条件和设施
Very nice stay.
Thomas
2024 年 11 月入住 1 晚
10/10 超赞
Bo
2024年11月9日
满意:清洁度、员工和服务、住宿条件和设施
Great service
Bo
2024 年 10 月入住 1 晚
10/10 超赞
robert
与家人出行
2024年11月9日
满意:住宿条件和设施,服务设施
Great property but pets allowed that is something I am
Not happy about
robert
2024 年 11 月入住 1 晚
6/10 一般
david
与配偶出行
2024年11月8日
不满意:服务设施
Tha bed squeaked loudly every time we moved. The middle of the bed also sagged. The toilet flusher as barely flushing. Very loose. The shower curtain was ripped at the top. There was a used soap in the dish at the bathroom sink. I did tell the desk these problems. Also. The tv didn’t work. Close to coast guard academy but won’t stay again
david
2024 年 11 月入住 1 晚
6/10 一般
Ann
2024年11月7日
满意:员工和服务
Very musty smell in the room.
Ann
2024 年 11 月入住 1 晚
6/10 一般
Alison,Queens village
2024年11月3日
Alison
2024 年 10 月入住 1 晚
10/10 超赞
DAVID
与配偶出行
2024年10月29日
满意:清洁度、服务设施、住宿条件和设施
Not bad location
DAVID
2024 年 10 月入住 1 晚
6/10 一般
Charles
与配偶出行
2024年10月20日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Bathroom was clean but had ripped shower curtain, antiquated fixtures, rusty hardware. Should update considering price per night
Charles
2024 年 10 月入住 1 晚
4/10 很差
Mark
与家人出行
2024年10月13日
不满意:清洁度、服务设施、住宿条件和设施
The room wasn’t updated, Shower difficult to use, bed mattress really soft and used. Very expensive for that type of quality
Mark
2024 年 10 月入住 1 晚
6/10 一般
Janelle
与家人出行
2024年10月13日
满意:住宿条件和设施
I thought for the price and it being a Hilton it would be a lot nicer. You can tell the bathroom floor was not mopped. The room had a weird smell. The mattresses were not as comfortable as other Hiltons I’ve stayed at. It didn’t have as many soap's and toiletries( it’s the little things that make a Hilton nicer) A bit out dated especially the bathroom. We heard some loud banging like doors being slammed. Not as sound proofed as other Hiltons. The room looked like an average 2star- Best Western or Days Inn, which if we didn’t pay so much would be acceptable.
Janelle
2024 年 10 月入住 1 晚
4/10 很差
Samantha
2024年09月23日
Samantha
2024 年 9 月入住 1 晚
10/10 超赞
Vanessa
2024年09月22日
Vanessa
2024 年 9 月入住 1 晚
8/10 还可以
Ivette
2024年09月22日
满意:清洁度、员工和服务、住宿条件和设施
Very clean quiet and safe parking.
Ivette
2024 年 9 月入住 1 晚
8/10 还可以
Francis
2024年09月16日
满意:住宿条件和设施,清洁度
Air conditioning was loud all night. Hard to sleep.
Francis
2024 年 9 月入住 1 晚
6/10 一般
Jeff
2024年09月16日
满意:员工和服务,清洁度
Great stay except for the bathroom.
The only issue I had with the hotel was the bathroom. Mostly the shower and tub, but also the toilet. The shower head was difficult to adjust and had yellowing plastic. The tub rim was super high off the ground and difficult to step up into and I am 6 feet tall and it was very difficult to get into for my 5 foot tall wife. We each thought we were going to slip and fall every time we got in or out. The shower curtain let water go all over the floor even though I was trying not to let that happen. The toilet seat was misaligned with toilet rim and it slipped around when sitting on it. Also, the door to the room and all of the non automatic exterior doors of the property didn’t quite line up with the door latches and made opening and shutting all doors very difficult and very loud. Everything else about the room and stay were great. Every employee was super courteous and helpful. Just some issues with the property that need to be brought up since I paid almost 700 for a two night stay. I have no problem paying for quality. But paying that much and getting the physical quality of the property that we got doesn’t sit right with me. I am not the type to whine or leave negative reviews for places I go, but I was very dissatisfied with the bathroom and the exterior doors.