I love having my Butlers ! They were so nice and helpful.
Erica
2024 年 12 月入住 4 晚
4/10 很差
Bethan
2024年12月16日
不满意:住宿条件和设施,员工和服务
Bethan
2024 年 12 月入住 7 晚
10/10 超赞
Maryelin
与家人及幼儿出行
2024年12月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had the most amazing time at this resort with my daughters.
Outstanding remarkable staff, the food was great can’t wait to visit again.
The lifeguard Dallas was super nice and housekeeping was excellent.
Maryelin
2024 年 11 月入住 4 晚
10/10 超赞
Dominick
2024年12月10日
满意:清洁度、员工和服务、住宿条件和设施
Resort was beautiful. Relaxed atmosphere. Service was EXCELLENT. Thank you so much for a memorable time.
Dominick
2024 年 11 月入住 4 晚
6/10 一般
Fausta
与家人出行
2024年12月7日
The resort is beautiful! The food is decent but the service at the buffet and every bar on site is very poor and slow. The beach is amazing but very hard to enjoy with multiple people coming up to try and sell you excursions etc.
Fausta
2024 年 12 月入住 4 晚
10/10 超赞
Kaisher
与家人出行
2024年12月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good options friendly staff and kids friendly
Kaisher
2024 年 11 月入住 1 晚
8/10 还可以
Pamela Jiggetts
与配偶出行, 团体旅客
2024年11月29日
满意:员工和服务、服务设施、住宿条件和设施
Low key resort
Pamela Jiggetts
2024 年 10 月入住 4 晚
10/10 超赞
Najaya
与配偶出行
2024年11月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My husband and I visited for our wedding anniversary and had a great time. Very nice staff, everyone was super helpful and accommodating. The space and resort was kept well and overall a very clean space. For sure more relaxing than party vibe. If you’re looking for a ton of events and energy this won’t be the place for you.
Najaya
2024 年 11 月入住 4 晚
8/10 还可以
Anthony,Hackensack
2024年11月25日
满意:清洁度、员工和服务、住宿条件和设施
Anthony
2024 年 11 月入住 4 晚
10/10 超赞
Roger
2024年11月24日
满意:清洁度、员工和服务、住宿条件和设施
Roger
2024 年 11 月入住 1 晚
10/10 超赞
Whitney
2024年11月22日
Whitney
2024 年 10 月入住 4 晚
8/10 还可以
Margaret
与家人出行
2024年11月18日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
Elevator was out the whole time of our stay. Had to use the staff elevator which was in poor condition. Then even the staff elevator was out. Manager was not accommodating - claimed he did not know. We were on the 5th floor (highest floor) so had to go down 10 flights of stairs - and the lights were out in the staircases. Had to use phone flashlights. We were in the Diamond Club which we paid more for exclusivity and highest accommodations. My mom was a bad foot so she was bound to the room most days.
Margaret
2024 年 11 月入住 5 晚
8/10 还可以
Jacqueline
与配偶出行
2024年11月17日
Peaceful
Jacqueline
2024 年 11 月入住 2 晚
10/10 超赞
Melissa
与配偶出行
2024年11月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our butlers Sarcha and Lance were amazing and really made our trip enjoyable. They went above and beyond for us and it was truly sad to say goodbye to them after our week in paradise. They are amazing and we were so grateful for them.
Melissa
2024 年 11 月入住 6 晚
10/10 超赞
Nakia
团体旅客
2024年11月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved this resort. Food could’ve been better is the only minus. Great experience here. Highly recommend
Nakia
2024 年 10 月入住 4 晚
10/10 超赞
Andrea
2024年11月12日
Andrea
2024 年 10 月入住 3 晚
8/10 还可以
Jermaine
2024年11月12日
Jermaine
2024 年 10 月入住 5 晚
8/10 还可以
Kisha
2024年11月10日
Kisha
2024 年 8 月入住 4 晚
10/10 超赞
Hellen
2024年11月8日
Hellen
2024 年 9 月入住 5 晚
6/10 一般
nicole
2024年11月8日
不满意:员工和服务
The property is large and beautiful. There are many bars and places to eat. The service is terrible each meal even the bars took over an hour ( sometimes longer ) to get food. I waited over an hour at the steakhouse for macaroni and was told it was still cooking after my food had come 30 min earlier. I also used my butler for reservations for the steakhouse and he confirmed then when I arrived they stated I had no reservation. Be prepared to say your room number a hundred times a day as it is asked multiple times at every food place. The buffet was the worse place to eat i do not reccomend. The coffee shop was good but they had no lid or straws. Many places to eat were out of products and food. The room had mold and hair in the tub. The curtains looked like they had blood stains or bbq sauce not sure and my first day 3 different people came knocking when I was just trying to relax. When they cleaned my room they took the robe and towels and didn’t leave any clean items. The view of the ocean was beautiful and there was plenty of seating. The only place I could get food quickly was the diamond lounge. I was very pregnant and asked to be driven in a cart to my room once and they were too busy. Then the elevator broke in the diamond suites and we all had to use the stairs. The room service was good but very limited to burger, pizza, sandwich, cake. It also took over an hour for delivery. Bring snacks! The ocean view was beautiful and the weather was great. I wouldn’t go back
nicole
2024 年 11 月入住 3 晚
10/10 超赞
Deborah
2024年11月6日
满意:清洁度、员工和服务、住宿条件和设施
Deborah
2024 年 11 月入住 3 晚
10/10 超赞
Andrea
2024年11月6日
Andrea
2024 年 10 月入住 2 晚
8/10 还可以
ERNST
与配偶出行
2024年10月28日
满意:住宿条件和设施,清洁度
It’s a beautiful property with great amenities! There’s something for everyone, the customer service could have been better but our butlers Lance and Sarcha were phenomenal!
ERNST
2024 年 10 月入住 4 晚
8/10 还可以
Nicole
2024年10月27日
满意:清洁度、员工和服务、住宿条件和设施
Check in was a bit slow, especially when you have a long day of travel. For the most part everyone is super friendly minus a few.