Tim was amazing at the front desk! He was quick to help us when needed. As far as the building, there was a bad odor as soon as we entered the lobby. The room also smelled dirty. The condition of the room was older and in need of updates. The pull out mattress was very old and thinning. The kitchen and room carpet was old also. The staff was great, but pretty much the only thing this place has going for it.
Luis
2025 年 1 月入住 1 晚
10/10 超赞
Debbie
与家人出行
2025 年 1 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Debbie
2025 年 1 月入住 1 晚
10/10 超赞
Lashonda
与家人出行, 团体旅客
2024 年 12 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was great
Lashonda
2024 年 12 月入住 2 晚
10/10 超赞
Dixie,Columbia
商务旅客
2024 年 12 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Great staff and good location for a short business trip.
Dixie
2024 年 12 月入住 2 晚
10/10 超赞
Hilary
2024 年 12 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Very courteous and competent staff at front desk!!!
Hilary
2024 年 12 月入住 1 晚
10/10 超赞
Frank
与家人出行
2024 年 11 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The unique thing about my stay was that everyone was so nice and helpful that I was very impressed: Mrs. Wendy at check-in, Mrs. Stacy in housekeeping, and Mr. Tim at check-out. I will remember this place on my next visit to Greenville, SC. No dislike at all.
Frank
2024 年 11 月入住 1 晚
8/10 还可以
Rebeca
与家人出行
2024 年 11 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel and suites are very comfortable and nice. Our only issue was that we did not have our room done any day of our stay..
Rebeca
2024 年 10 月入住 3 晚
10/10 超赞
Apolinar
与家人及幼儿出行
2024 年 10 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Thanks
Apolinar
2024 年 10 月入住 1 晚
10/10 超赞
Claire
2024 年 10 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hot water delayed about 15 minutes; otherwise nice room.
Claire
2024 年 10 月入住 1 晚
10/10 超赞
Lilly,Lake Worth Beach
2024 年 10 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Lilly
2024 年 10 月入住 2 晚
6/10 一般
Anne Marie
2024 年 10 月 18 日
Anne Marie
2024 年 9 月入住 1 晚
6/10 一般
Tracy
与家人出行
2024 年 9 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The stay was fine. The breakfast was awful. The eggs were over done. There was only pulled pork (which is an odd breakfast meat item) and chicken sausage patties which were so dry and overdone that they were like cardboard.
Tracy
2024 年 9 月入住 1 晚
10/10 超赞
Rives
商务旅客
2024 年 8 月 12 日
满意:员工和服务、住宿条件和设施、客房舒适度
Verey Clean and great staff
Rives
2024 年 8 月入住 1 晚
8/10 还可以
Ishmael
2024 年 8 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Ishmael
2024 年 7 月入住 1 晚
10/10 超赞
Lorrie,Indian land
2024 年 6 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Lorrie
2024 年 4 月入住 1 晚
2/10 糟糕
Ilya
2024 年 6 月 22 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Not recommended
I reserved a room with 2 queen beds. I was given a room with single bed and a crappy uncomfortable sofa. When I asked to change it I was told that all is booked for the night and I should speak to the manager in the morning. Manager promised to move our things to another room when it will be cleaned after previous guest. Didn’t happen. I was promised a refund for one night out of two. Didn’t happen. The hotel system was supposedly down, so I couldn’t wait at the desk until I got my refund. They promised they will do the refund and I’m still waiting for any update at all. Apparently it is very hard for them to do anything about the reservation from hotels.com… so, I guess I will make sure to filter out Hilton when I’m searching next time.
In addition breakfast was below average and everything was missing all the time and guests had to ask the staff to bring plates, cups, coffee and so on.
One wing of the hotel does not have an elevator and guests need to go by foot along the whole wing to get to the room.
The room is noisy due to central ac (or whatever) constantly working behind the wall.
Staff were nice and polite but it turned out totally unprofessional.
Really not recommending this property.
Ilya
2024 年 6 月入住 2 晚
8/10 还可以
Daniel,Ewa Beach
2024 年 6 月 9 日
Daniel
2024 年 6 月入住 1 晚
4/10 很差
Craig
2024 年 6 月 5 日
Craig
2024 年 6 月入住 1 晚
6/10 一般
Stephen
2024 年 6 月 2 日
满意:客房舒适度,清洁度
Stephen
2024 年 6 月入住 1 晚
4/10 很差
真实旅客
2024 年 5 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 5 月入住 1 晚
4/10 很差
Teresa
与配偶出行
2024 年 4 月 23 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bed was very comfortable, but everything else was below average. The kitchen floor was sticky, the carpeted area had food on it that hadn't been vacuumed up, the sheets were worn out, the a/c did a poor job of cooling, and the toilet kept running. This is one of very few times I've written a poor review for anything, and this is my first experience staying at any Hilton brand hotel that I wouldn't recommend.
Teresa
2024 年 4 月入住 1 晚
6/10 一般
Joni
2024 年 4 月 21 日
满意:客房舒适度
There were no directions given from the front desk as to how to get to our room - not a biggie. The room itself was dated and smelled like body odor. The bathroom floor grout was black and probably hadn’t been cleaned since the 1900’s. The handles on the shower door were rusted and broken….but the bed …..the bed was SO COMFORTABLE!!!!!