The unique thing about my stay was that everyone was so nice and helpful that I was very impressed: Mrs. Wendy at check-in, Mrs. Stacy in housekeeping, and Mr. Tim at check-out. I will remember this place on my next visit to Greenville, SC. No dislike at all.
Frank
2024 年 11 月入住 1 晚
10/10 超赞
Apolinar
与家人及幼儿出行
2024年10月24日
满意:清洁度、员工和服务、住宿条件和设施
Thanks
Apolinar
2024 年 10 月入住 1 晚
10/10 超赞
Lilly,Lake Worth Beach
2024年10月20日
满意:清洁度、员工和服务、住宿条件和设施
Lilly
2024 年 10 月入住 2 晚
6/10 一般
Anne Marie
2024年10月18日
Anne Marie
2024 年 9 月入住 1 晚
10/10 超赞
Rives
商务旅客
2024年08月12日
满意:员工和服务、住宿条件和设施、客房舒适度
Verey Clean and great staff
Rives
2024 年 8 月入住 1 晚
8/10 还可以
Ishmael
2024年08月5日
满意:清洁度、员工和服务、住宿条件和设施
Ishmael
2024 年 7 月入住 1 晚
10/10 超赞
Lorrie,Indian land
2024年06月23日
满意:清洁度、员工和服务、住宿条件和设施
Lorrie
2024 年 4 月入住 1 晚
2/10 糟糕
Ilya
2024年06月22日
不满意:员工和服务、住宿条件和设施、客房舒适度
Not recommended
I reserved a room with 2 queen beds. I was given a room with single bed and a crappy uncomfortable sofa. When I asked to change it I was told that all is booked for the night and I should speak to the manager in the morning. Manager promised to move our things to another room when it will be cleaned after previous guest. Didn’t happen. I was promised a refund for one night out of two. Didn’t happen. The hotel system was supposedly down, so I couldn’t wait at the desk until I got my refund. They promised they will do the refund and I’m still waiting for any update at all. Apparently it is very hard for them to do anything about the reservation from hotels.com… so, I guess I will make sure to filter out Hilton when I’m searching next time.
In addition breakfast was below average and everything was missing all the time and guests had to ask the staff to bring plates, cups, coffee and so on.
One wing of the hotel does not have an elevator and guests need to go by foot along the whole wing to get to the room.
The room is noisy due to central ac (or whatever) constantly working behind the wall.
Staff were nice and polite but it turned out totally unprofessional.
Really not recommending this property.
Ilya
2024 年 6 月入住 2 晚
8/10 还可以
Daniel,Ewa Beach
2024年06月9日
Daniel
2024 年 6 月入住 1 晚
4/10 很差
Craig
2024年06月5日
Craig
2024 年 6 月入住 1 晚
6/10 一般
Stephen
2024年06月2日
满意:客房舒适度,清洁度
Stephen
2024 年 6 月入住 1 晚
4/10 很差
真实旅客
2024年05月13日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 5 月入住 1 晚
4/10 很差
Teresa
与配偶出行
2024年04月23日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bed was very comfortable, but everything else was below average. The kitchen floor was sticky, the carpeted area had food on it that hadn't been vacuumed up, the sheets were worn out, the a/c did a poor job of cooling, and the toilet kept running. This is one of very few times I've written a poor review for anything, and this is my first experience staying at any Hilton brand hotel that I wouldn't recommend.
Teresa
2024 年 4 月入住 1 晚
6/10 一般
Joni
2024年04月21日
满意:客房舒适度
There were no directions given from the front desk as to how to get to our room - not a biggie. The room itself was dated and smelled like body odor. The bathroom floor grout was black and probably hadn’t been cleaned since the 1900’s. The handles on the shower door were rusted and broken….but the bed …..the bed was SO COMFORTABLE!!!!!
Joni
2024 年 4 月入住 1 晚
4/10 很差
Marcelo
与家人出行
2024年04月21日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Comfy place, bad staff
Front desk staff - Bad. On the phone at the same time she was checking us in. Reservation paid on the app. She wanted to charge again. Then, later I asked for more towels and pillows. She did not have with her but said she would send someone with it. Never came and 4 people showered with 3 towels and did not sleep as comfortably as could have slept.
Marcelo
2024 年 4 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2024年04月15日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Awful front desk staff
At check-oin the lady was on the phone. She charged my card three different times even though I booked through hotels.com. The website said $50 for a pet, she charged $75 and was very hateful and said we charge $75 and the site is wrong. Charged another $50 fee then a nights stay fee. She was so rude and hateful. If it wasn't 10 pm I would have tried to find somewhere else to stay but with almost $500 tied up on my card I was very upset too. I would never stay here again.
真实旅客
2024 年 3 月入住 1 晚
10/10 超赞
真实旅客
2024年04月15日
满意:员工和服务、住宿条件和设施、客房舒适度
Extremely Nice Hotel For The Price
It was a very convenient Hotel for the price i mean younare literally in the middle of all the food u could want and not that far from downtown
真实旅客
2024 年 4 月入住 1 晚
2/10 糟糕
Renee
2024年04月9日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
First, there are not enough luggage carts in this property. Second, the room should have been cleaned better, hair in the tub and in the floor