we liked the staff (the host with long curly blonde hair) and we liked the carpet. we did not like the phrases on the entry doors (they were intimidating and aggressive). we were very frustrated with the ridiculous squeezy bottles for "hand wash", body wash, shark shampoo, shark conditioner, and body lotion. these bottles are misleading because we cannot read the ingredient list on the back, and i suspect that we would not like the ingredients if we COULD read them. i also was very unhappy about the lack of hot tub, and the rusty pool accessibility chair. the "pool mechanical" room door also looked very rusty and scary to us. additionally, the peeling walls in the pool room indicates subpar construction quality. in the hotel room, the pillow quality was incredible, and 4 pillows was the perfect amount. also, the chairs in the entryway are very sick and i liked them. thank you.