Very clean suite unit. The complex was quite and safe.
真实旅客
2021 年 5 月入住 1 晚
8/10 还可以
Chano
2024年11月18日
满意:清洁度、员工和服务、住宿条件和设施
Overall a nice area. Did not like navigating into the entrance to the parking lot. It's steep and you turn at the top of a slight hill. Staff was very kind and accommodating.
Chano
2024 年 11 月入住 1 晚
10/10 超赞
Shelby
与配偶出行
2024年11月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The continental breakfast was delicious!
Shelby
2024 年 11 月入住 5 晚
10/10 超赞
Bernadette
与配偶出行
2024年11月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property. We had noisy neighbors but other than that it was great!
Bernadette
2024 年 11 月入住 2 晚
8/10 还可以
Naghmeh
与家人出行
2024年10月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you
Naghmeh
2024 年 10 月入住 1 晚
10/10 超赞
Jim
2024年10月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A large property across the road from the country club’s pond. Very nice staff. My studio was so big my house got jealous. Very quiet and peaceful.
Jim
2024 年 10 月入住 1 晚
8/10 还可以
Timothy
2024年10月23日
满意:住宿条件和设施,清洁度
不满意:员工和服务
A housekeeper tried to enter our room at 8:30am when I was still there and checkout wasn't til 11.
Timothy
2024 年 10 月入住 1 晚
6/10 一般
David
与配偶出行
2024年10月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We keep coming back here and it’s always a great experience. Right off the freeway, minutes to the mall and restaurants, and always friendly staff and cozy rooms, especially the rooms with fireplaces!
David
2024 年 10 月入住 1 晚
10/10 超赞
Isac
2024年10月18日
Isac
2024 年 9 月入住 1 晚
6/10 一般
Zachary
与家人出行
2024年10月15日
满意:员工和服务
不满意:住宿条件和设施,清洁度
We stayed here for 2 nights on a family trip to the grand canyon/sedona. The room was a 2 bedroom suite with 2 separate bedrooms, and a common living area with kitchen in between, similar to an apartment. There was a good amount of space, beds were comfortable, and bathrooms more updated. The carpet was quite stained and old throughout. Numerous areas of the property could use some updating/fresh coats of paint/drywall repair. Couch was frayed/tattered. Looked like they were installing new fridges and dishwashers. Fine for what we needed, but not as nice as it could be. Breakfast adequate, but not amazing.
Zachary
2024 年 10 月入住 2 晚
6/10 一般
Cynthia
与配偶出行
2024年10月11日
满意:员工和服务
The free breakfast was a plus. Otherwise, the furniture in the room was worn although the bed was comfortable. The place could use some renovations. We were charged $5 to self park which seemed odd. Overall, the place was okay but i wouldn't stay here if traveling alone- it just felt sketchy.
Cynthia
2024 年 10 月入住 1 晚
6/10 一般
Kerry,San Diego
与家人及幼儿出行
2024年10月8日
满意:清洁度
不满意:住宿条件和设施
Overall ok but amenities were disappointing. We selected this hotel for our Arizona vacation because it had a pool but the pool was dirty and not heated; hot tub was closed for maintenance for our entire stay. All three tv remotes did not work, and the staff could not help fix it. Even the phone to call the front desk did not work so we had to walk up for anything we needed. The room itself was ok but furnishings were aging - torn furniture, dishwasher barely worked, faucets leaked.
Redeeming qualities: Shower water was hot, a/c worked, and room rate was good.
Kerry
2024 年 10 月入住 2 晚
2/10 糟糕
HERBERT
与配偶出行, 商务旅客
2024年10月2日
不满意:员工和服务
Booked mobility accessible room 4 months in advance. Received several "welcome" and "see you soon" type emails as trip approached. Arrived at check in time. Told no accessible room available. Agent actually said "I thought someone called you earlier today to explain this". No one had; not that that would have helped. Offered a second floor room (no elevator) with tiny bath. Said they would "be glad to refund" any payments if we did not want the room. We called a different hotel and got a great accessible room with free breakfast, light dinner and free cocktails!! I will NEVER consider a Sonesta property again and would not recommend them to anyone.
HERBERT
2024 年 9 月入住 2 晚
8/10 还可以
Stephen,Gilbert
2024年09月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a good hotel with large grounds around the property and plenty of amenities, directly across from Continental Golf Course. It is a quiet residential area away from central Flagstaff, but you can drive to downtown just over 10 minutes.
Stephen
2024 年 9 月入住 2 晚
4/10 很差
Martina
与家人出行
2024年09月29日
不满意:服务设施
I really want to rate this property higher because it has so much going for it. Large, spacious rooms with kitchens, lovely grounds and dog friendly. But they clearly aren’t investing in upkeep as the carpet and upholstery in the room looked ancient and like it hadn’t been cleaned in years. There were food stains on the walls and hair in the shower plus lights burnt out both in the room and in the exterior entryway. This a my 3rd time staying here and it’s just getting grubbier and grubbier. Absolutely lovely service free hot breakfast just can’t make up for the lack of preventive care and maintenance.
Martina
2024 年 9 月入住 2 晚
8/10 还可以
Veronica
商务旅客
2024年09月29日
满意:清洁度、员工和服务、住宿条件和设施
Spacious room, with kitchenette. We only stayed one night but this would be a good place to stay multiple nights and have the ability to buy groceries and eat in room. Free breakfast was good.
Veronica
2024 年 9 月入住 1 晚
4/10 很差
Nicolas
与家人出行
2024年09月21日
不满意:住宿条件和设施,清洁度
Filthy, filthy, filthy. Really sucks to have to say because the staff were very nice up front but our room was gross. The walls needed to be washed, floorboard had all kinds of colors on them from multiple sources, and the duct tape that held down the horribly stained carpeting held countless colors of hair. Would not stay again. Staff was nice but the place was ran down.
Nicolas
2024 年 9 月入住 2 晚
10/10 超赞
Kristen
与配偶出行
2024年09月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a great stay! The surrounding area is nice and the room clean. We enjoyed our time here and would return. Note that self parking is currently $5 per night. I didn’t see this listed on Expedia.
Kristen
2024 年 8 月入住 2 晚
4/10 很差
Mona F.
2024年08月31日
不满意:清洁度、员工和服务、住宿条件和设施
First room we were given was fairly nice 811 except the carpet was soggy wet. We went to office to request a different room Front desk was not overly friendly or apologetic.
Second room 911 not so clean, looked out at junk and left over material. Windows/ track were dirty , needed painting used toilet paper in toilet.
Mona F.
2024 年 8 月入住 1 晚
8/10 还可以
tommy,bella vista
与配偶出行
2024年08月28日
满意:员工和服务
Nice area. Needs some renovation said to be coming soon. Staff was nice. Jacuzzi dirty. Carpets stained. Wait until its renovated before going.
tommy
2024 年 8 月入住 1 晚
8/10 还可以
Kathleen
与家人出行, 带宠物出行
2024年08月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a dog and they have a 75.00 charge . Seems like a lot of money if you’re only staying for one day. Expedia didn’t show that on the costs.
Kathleen
2024 年 8 月入住 1 晚
8/10 还可以
denise
2024年08月21日
满意:员工和服务
Great at accomodating my disability
denise
2024 年 8 月入住 2 晚
10/10 超赞
Krista
2024年08月19日
满意:清洁度、员工和服务、住宿条件和设施
We have traveled across America with two dogs. This was, by far, our most comfortable stay! Lots of grass and trees for the dogs to stretch out in.