When we arrived we were informed the hotel we made a reservation in, Cobertizo Palacio de Santa Inez, closed. They were accommodating in providing a nice room at the Rosa d’Oro a different property owned by the same company. It was a nice room but half the size of the room we reserved.
真实旅客
2019 年 10 月入住 9 晚
2/10 糟糕
真实旅客
团体旅客
2019年10月18日
不满意:员工和服务、服务设施、住宿条件和设施
They are using this hotel to bring you to a 3 star hotel called Rosa D'Oro hotel. They are a frauding people like they did with me. I paid for a 4 star hotel and they gave us a 3 star hotel.
真实旅客
2019 年 10 月入住 2 晚
4/10 很差
真实旅客
2019年06月28日
真实旅客
2019 年 6 月入住 1 晚
2/10 糟糕
真实旅客
2019年05月4日
真实旅客
2019 年 4 月入住 2 晚
8/10 还可以
Terry,Sonoma
2018年05月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful facility. Great view from our bedroom and outside patio of the Alhambra. Easy access and location to old town and many of its restaurants and shops. Owners very cordial and accommodating. We enjoyed ourselves.
Terry
2018 年 5 月入住 3 晚
6/10 一般
真实旅客
2018年04月16日
满意:员工和服务,清洁度
2 adults, 2kids, wonderful host BUT hotels.com?
The lady and her husband who run this place are wonderful. She was such a delight and we felt like we were staying in their home with a large private quarter . We had a 2BR with den and 1 bath. The building is in the Alabacin so it is of course old. Unfortunately there were 3 issues -- 1. They don't answer phone because they don't speak English (but we spoke Spanish, still couldn't get through on phone and it was hard to find and we needed to come late), 2. There is a night club on the block and sound resonated through bricks until 5am; 3. The lady said she hadn't paid by hotels.com. She didn't ask us to pay (we had already paid hotels.com for non-refundable 2 nights, even though we couldn't get there in time for check-in and only stayed 1 night), but we told her we would contact hotels.com. If night club is closed and you can find the hotel, this place is great for 2 adults, 2 kids. No wifi to our knowledge
真实旅客
6/10 一般
Brad
2017年10月23日
Spain
Traffic horrible in Granada
Just a hotel nothing special.
Brad
2017 年 10 月入住 1 晚
10/10 超赞
Arthur
2017年10月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Alhambra hideaway
Beautiful hideaway at the base of the Alhambra. The ambiance is that of a private residence. Friendly, helpful staff. Wifi but no TV, and elevator was broken. We had trouble finding it, but the receptionist at the Museum of the Inquisition directed us.
Arthur
2017 年 10 月入住 2 晚
8/10 还可以
David,Sydney
2017年10月10日
满意:清洁度、员工和服务、住宿条件和设施
Elegant, traditional carmen close to Plaza Nueva
We stayed three nights in this elegant old house in the Albaicin district, near Plaza Nueva and below (and with views of) the Alhambra. Its hard to find at first: the entrance is down an alleyway with minimal signage. There is no parking, and no vehicular access to the front door. Our room was simple but comfortable; it had a ceiling fan but no AC. This is an upmarket B&B with heaps of character and style, not a full-service hotel. The owners (who live on the premises) and staff were charming and very helpful. There is a garden with plunge pool. Buffet breakfast was simple and fresh but did not include hot food and was not included in the room rate. Recommended, provided you are looking for this type of place.
David
2017 年 10 月入住 3 晚
10/10 超赞
Ian
2017年10月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel
This hotel was situated right in the heart of Granada near lots of great bars and restaurants.
It looks upon the Alhambra.
Unable to access by car but taxi rank is nearby
Ian
2017 年 10 月入住 2 晚
10/10 超赞
3 Travellers,Houston TX
2017年10月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful - Highly Recommend
We stayed in the loft apartment which is technically in an adjacent building but looks out over the same courtyard and you join the others at breakfast there. We had 2 bedrooms, one bath with basic small shower, and a great view of Alhambra with 2 balconies. Allejandro made great recommendations & reservations for us. All those working there were very accommodating & charming.
3 Travellers
2017 年 9 月入住 3 晚
8/10 还可以
Evalisa
2017年09月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bra hotell i trevlig miljö!
Fantastiskt läge. Stort och bra rum med utsikt över Alhambra. Lite bökigt att ta sig till hotellet, men väl där var det väldigt charmigt. Trevligt bemötande och god service.
Evalisa
2017 年 9 月入住 1 晚
6/10 一般
真实旅客
2017年08月23日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Air conditioning
The room did not have adequate air conditioning and it made it uncomfortable during our stay.
真实旅客
2017 年 8 月入住 1 晚
6/10 一般
Philippe,Paris
2017年08月7日
满意:员工和服务
不满意:清洁度
close to the Alhambra
It's expansive and nor relly an Hotel is an AirBnB place
Loved the history and charm of this unique hotel. We were really glad to have the experience. It was conveniently located, staff was wonderful, and it had everything we needed.
真实旅客
10/10 超赞
真实旅客
2017年05月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Alhambra Room
Definitely ask for the Alhambra room!! The view, the magic, the light, the quiet!! Great staff.
真实旅客
10/10 超赞
Jwan
2016年09月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great staff and environment
Jwan
6/10 一般
Manuel Jesús
2016年09月21日
满意:住宿条件和设施,清洁度
不满意:客房舒适度,员工和服务
No ha respondido a lo esperado
El personal es atento en el trato. La habitación es pequeña y sin televisión, mini-bar, aire acondicionado ni armario para la ropa; sólo unas perchas a la vista en un hueco de la pared. El cuarto de baño es pequeñísimo para dos personas; si estas usando el lavabo y tu pareja entra en él, te clava el pestillo de apertura en el brazo o en el costado. Por todo ello, la relación precio-calidad no es buena, siendo muy caro para el producto que ofrecen.
Manuel Jesús
10/10 超赞
Ezequiel,Chevy Chase, MD
2016年08月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic hotel very close to the Alhambra and many other attractions in Granada. Alejandro and Cecilia were amazing. We traveled with 3 little kids (5y, 2y and 6m) and they were very extremely accommodating. The hotel building is historic and very unique. It was a wonderful experience.
Ezequiel
10/10 超赞
Lars Andre,Oslo
2016年07月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Veldig trivelig hotell
Ærverdig hotell i gammel spansk stil. Fin beliggenhet og kort vei til Al Hambra og til sentrum.
Great hotel, location and staff. Very welcoming and helpful. Cannot fault
Hamish
10/10 超赞
John,Chicago, USA
2016年06月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A most awesome stay!
Carmen Cobertizo was made wonderful by its restoration, location to everything in the old city and especially the staff: Alejandro and Raoul. They were the best concierges you could have.
John
6/10 一般
eric,Aix en Provence
2016年05月9日
满意:员工和服务
不满意:客房舒适度
Pas mal mais trop cher
Même si la maison d'hôte est agréable nous avons trouvé que le rapport qualité prix n'est pas correct.
En effet 168€ par nuit sans petit déjeuné ne sont pas justifiés au regard de l'hebergement proposé.