“The owners were very new. The room was large, clean and comfortable. The room was advertised with a kitchenette, and indeed, it did have one. However, there were no pots or pans, no utensils or plates or anything at all. The owners said things would just walk.away. We suggested having a basket with essential utensils they could give out at checkin. Also it was advertised as breakfast included, which the new owners said they were not aware of. The new owners were kind enough to go to the……