This hotel was perfect for an overnight stay on the outskirts of Glasgow. The rooms were big and comfortable and the attached restaurant was delicious and staffed by a great group of people. I would definitely return
Murray
2021 年 12 月入住 1 晚
6/10 一般
Lorna
与家人及幼儿出行
2021年11月15日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
There was no receptionist available before 9am on Sunday morning when we wished to check out. A mobile number was left to phone however no one answered and we had to find a staff member who was actually unable to help us.
Lorna
2021 年 11 月入住 1 晚
6/10 一般
Bj
2021年10月25日
不满意:员工和服务、住宿条件和设施、客房舒适度
Disappointed
Check in was average . Asked to book a table for dinner . Went to our room definitely not as advertised. Went down for dinner approached the bar to order drinks to be bluntly told table service . Sat down and waited . We were taken through to the restaurant and sat at a dark table blocking the fire exit . Ordered 2 drinks each as it was taking so long . Food was ok . Service abrupt . Had asked for bill and asked if we could go through to the bar to be told no as it was busy . Had another drink at the table . The waiting staff just seemed to disappear. Had to go through and ask for the bill again . So sat at a table to have another drink to be ignored by the bar staff . Three men came in and went to the bar and got served so I went to the bar to be told it was closed it was 10 pm on a Saturday night. and these men were served because they were residents. To which I replied so are we . To be told wait 5 minutes. Spoke to reception when we checked out made them aware of our disappointment. Knew at the time nothing would be said as they never took much information Promised we would hear back about our complaint . Surprise surprise nothing to date .
Bj
2021 年 10 月入住 1 晚
8/10 还可以
Neil
2021年09月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Really handy hotel
Really pleasant stay. The evening meal we had on our first night was cracking. We selected from the Indian side of the menu, red wine was perfect. There was a tribute singer scheduled for our third night and we decided to go for £30/head. Kenny Rodgers and Neil Diamond - how could we say no. In addition for the cost came a three course meal that meant the whole night was great value for money. There were plenty of staff to provide excellent service the whole time. We didn't eat breakfast in the hotel until our final morning and it wasn't terrific for £10 each. Iced orange juice was a nice touch and so is being served at the table without having to queue for buffet food
Neil
2021 年 9 月入住 3 晚
6/10 一般
Scott
商务旅客
2021年09月3日
满意:客房舒适度,住宿条件和设施
Poor sleep
No milk in room 1st day, adjoining door to next door doesn’t block any noise so severe lack of sleep from noise! Nice bathroom
Scott
2021 年 8 月入住 2 晚
10/10 超赞
Peter
与家人出行
2021年08月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
You won’t be disappointed
A bit off the main routes but still central enough to get around central Scotland. Clean rooms, excellent staff, couldn’t do enough for you. On site restaurant gives a fusion of Asian/Scottish food, my partner could not compliment the lamb highly enough and you could see the restaurant is popular with the locals. All tables taken on a Monday night.
Peter
2021 年 8 月入住 2 晚
10/10 超赞
真实旅客
与配偶出行
2021年08月9日
满意:员工和服务、服务设施、住宿条件和设施
This hotel is proper value for money.
Comfortable newly refurbished room and very comfortable bed.
The staff were very helpful and friendly.
We arrived at 12 midnight and that was no problem we called the doorman to let us in. We thought there was a fridge in the room but there wasn't so they gave us a huge container of ice to store our perishables.
Anything we needed they supplied and cleaner were extra helpful the next day with stocking up our room with cofee adn towels etc.
Would def stay again if I was in the area.
Would recommend to anyone.
真实旅客
2021 年 8 月入住 2 晚
10/10 超赞
Lorraine
商务旅客
2021年08月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lorraine
2021 年 7 月入住 4 晚
10/10 超赞
Stewart
商务旅客
2021年07月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mr
Very good
Stewart
2021 年 7 月入住 1 晚
8/10 还可以
Claire
2021年05月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Just what we needed
Great location for us to visit friends.
Hotel was clean and modern
Claire
2021 年 5 月入住 1 晚
10/10 超赞
Darren
商务旅客
2021年05月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay, convenient, comfortable, clean, attentive service and great food, have stopped 3 times now and will be back again
Darren
2021 年 5 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2020年01月3日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Very Disappointing
There was a lovely lady holding the fort! She took me to my room. I was attending a family occasion and left straight away after checking in. When I returned in the evening the first thing I noticed when entering my room was the nasty musty smell! Bathroom not a pleasant smell either! Room was warm though. The bed was low and the springs were sticking out! Poor bed linen - therefore, a very uncomfortable night. Having pre paid for the breakfast it was like “Faulty Towers” - no orange juice, cereal, yougurt, fruit, pastries, brown bread for toast! I then choose bacon, egg and sausage. Poor quality served and cooked by the same delightful lady who had checked me in the day before. Very disappointing to sleep in a room that was so run down and cobwebs very evident in the morning daylight. Only good thing was the helpful, delightful lady member of staff.
真实旅客
2020 年 1 月入住 1 晚
6/10 一般
L
2019年12月23日
不满意:员工和服务,清洁度
Bar was not stacked with nuts or crisps bar man very helpful but did not know what drinks to make up if you asked for a black Russian shower in the room did not work
L
2019 年 12 月入住 1 晚
2/10 糟糕
真实旅客
与配偶出行
2019年11月25日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Bed was so uncomfortable and the room was damp, would never stay again.
真实旅客
2019 年 11 月入住 1 晚
6/10 一般
真实旅客
2019年11月13日
真实旅客
2019 年 11 月入住 1 晚
8/10 还可以
真实旅客
2019年11月6日
真实旅客
2019 年 10 月入住 1 晚
10/10 超赞
真实旅客
2019年10月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 10 月入住 4 晚
8/10 还可以
真实旅客
商务旅客
2019年10月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was well situated to local shops and resturants.
真实旅客
2019 年 10 月入住 2 晚
8/10 还可以
真实旅客
2019年10月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 10 月入住 1 晚
8/10 还可以
真实旅客
团体旅客
2019年10月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was fine. was at a function there so very suitable.
真实旅客
2019 年 9 月入住 1 晚
4/10 很差
Darren
2019年09月30日
不满意:员工和服务,清洁度
Unhappy stay
1st room given had dirty bed linen. Replacement room OK. Told we couldn't eat when we wanted as they were having coach trips in. Thought as a Resident we would have options. Desk Staff not very helpful
Darren
2019 年 9 月入住 2 晚
8/10 还可以
真实旅客
2019年09月29日
满意:员工和服务
Staff are brilliant food was lovely corridors smelled like a faint smell of urine could definitely do with some air fresheners rooms were adequate for price paid ,shower flooded bathroom floor.
真实旅客
2019 年 9 月入住 1 晚
8/10 还可以
真实旅客
2019年09月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 9 月入住 1 晚
10/10 超赞
Ruth
团体旅客
2019年09月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sweet Stop
We had to arrive very late, and were graciously received. Great folks and great place!