When we just got into the room we saw 3 flies in the room. The floors carpet was really sticky. On the second day, after the room cleaning service everything felt wet, at night we could clearly hear our next room neighbors conversation. It sounded like they were next to me. The service in the lobby was perfect.
Min
2023 年 7 月入住 2 晚
4/10 很差
yingbin
2023年07月8日
不满意:住宿条件和设施,清洁度
The bed and the bed sheet was dirty
yingbin
10/10 超赞
Qiuyu
2022年07月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Qiuyu
2022 年 7 月入住 2 晚
10/10 超赞
Marylin
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年11月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I just love this hotel my 3rd year going an have never had a regret or any problems. Everytime i go it gets better an better just love love loveit!!!
Marylin
2024 年 11 月入住 3 晚
10/10 超赞
Colin
2024年11月20日
Colin
2024 年 10 月入住 1 晚
10/10 超赞
Kelly
2024年11月17日
Kelly
2024 年 10 月入住 3 晚
10/10 超赞
Heather,Sevierville
与家人及幼儿出行, 与家人出行
2024年11月17日
满意:员工和服务、服务设施、住宿条件和设施
Everything was great for the family
Heather
2024 年 9 月入住 2 晚
2/10 糟糕
DUSTIN
与配偶出行
2024年11月16日
Our stay was rough. Two plugs in didn’t work. A tissue was in the floor by the bed. We could hear a baby crying and foot steps so the room isn’t sound proof. The mattress was outdated. The only positive thing was the bedding was nice. When we told the clerk about the plugs and trash in the floor, their response was “oh ok”.
DUSTIN
2024 年 11 月入住 1 晚
10/10 超赞
roger
与配偶出行
2024年11月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great time at Greystone lodge and the place was wonderful - clean and updated for the most part. We had a room very convenient to pool and office. I like that they had a restaurant on the facilities...not great food but available and fast.... the only problem we had was parking as we came in late and found no parking and had to use the overflow lot. But not a big deal. Will definitely come back...OH and Loved John who's been there 20years or so... He was great at his job at the front desk...
roger
2024 年 11 月入住 1 晚
8/10 还可以
Melissa
2024年11月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was a very nice place to stay.
Melissa
2024 年 11 月入住 4 晚
10/10 超赞
Samulemin
2024年11月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
comfortable and clean. Kindness
Samulemin
2024 年 11 月入住 1 晚
6/10 一般
Amanda
2024年11月15日
Amanda
2024 年 10 月入住 1 晚
8/10 还可以
Christopher
2024年11月15日
One elevator was quite problem listless
Christopher
2024 年 11 月入住 5 晚
10/10 超赞
Dylan
2024年11月14日
Dylan
2024 年 10 月入住 1 晚
10/10 超赞
Janice
与家人出行, 商务旅客
2024年11月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a nice Hotel with friendly staff, loved the pool area and it was near the strip a lot of options
Janice
2024 年 9 月入住 2 晚
10/10 超赞
Monica,GAINESBORO
与配偶出行
2024年11月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay. Check in was easy and the desk clerk John was so friendly and informed us on everything we needed to know. The creek in the back was beautiful. The pool and hot tub was nice and clean. I would highly recommend this hotel!
Monica
2024 年 11 月入住 3 晚
10/10 超赞
Kendall,Fayetteville
与家人及幼儿出行
2024年11月13日
满意:服务设施,清洁度
Great experience my son loved the pool
Kendall
2024 年 11 月入住 2 晚
10/10 超赞
Tina
2024年11月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place. Will stay again.
Tina
2024 年 11 月入住 4 晚
8/10 还可以
David
2024年11月11日
满意:清洁度、员工和服务、住宿条件和设施
The property is older, but clean. Great location! We really enjoyed our stay!
David
2024 年 11 月入住 3 晚
10/10 超赞
Susan
2024年11月11日
满意:清洁度、员工和服务、住宿条件和设施
The Glenstone Lodge Staff were very friendly and helpful. The rooms were clean and the property is located on a trolley stop or you can walk 10 minutes to the downtown area. We had an exterior room and really enjoyed the experience of the black Bears! I highly recommend Smith and Sons and Cherokee steakhouse!