We arrived mid-week later in the afternoon. There was plenty of parking. When I arrived to check in, the front desk person seemed upset and frustrated. I asked for recommendations around the area, which annoyed her. If you have never been to Fredericksburg, be aware that most of the stores and restaurants either close super early (around 5pm) or are not open during the week. We dropped off our stuff in our 1 bedroom king bed suite and we immediately went to go check out the town. After a couple of hours checking out the town we came back to setup for bedtime. Our kids were going to sleep on the pull out. As we "pull out" the mattress we were greeted with a bunch of bugs. They were either bed bugs or lice, either way we were not going to let our kids sleep there. We immediately check the king bed for bugs, and sure enough we found the same little black bugs. We called the front desk to notify them and I was reunited with the lovely and totally not annoyed front desk lady. I told her of our discovery and she questioned my sanity. I offered for her to come and take a look and she said it doesn't matter. I asked if maybe they can move us to another room, she declined. I asked if she could replace the mattresses, she declined. I then asked what options she can give me. She said, I could go to another hotel or I can try to get a refund. I had just driven 4 hours to get here, I'm tired and just want to sleep. I called expedia and after an hour I eventually got a refund.