We have stayed here many times and was terribly disappointed this time. The lobby floors and stairs needed cleaning. Our first key card did not work. Luckily we had 2. The room was dark. The carpets were dirty and very stained. We made sure to.keep socks on at all times. The shower and bath ceiling had mold. Even the tv channel guide was incorrect. They offered to move us when i went to complain but could only imagine the other rooms were in the same condition and we had been traveling all day. Luckily the beds were comfortable after a long day of travel. In the morning when we were checking out we told the clerk the room needed to be deep cleaned. He responded Im sure. The manager gets told that all the time. Expedia should think twice about advertising this unit.
Dawn
2024 年 11 月入住 1 晚
10/10 超赞
Erik
2024年11月19日
Convenient to everything.
Erik
2024 年 11 月入住 1 晚
8/10 还可以
Akesha
2024年11月18日
满意:员工和服务,清洁度
Akesha
2024 年 11 月入住 2 晚
4/10 很差
Alexander
2024年11月16日
不满意:清洁度、员工和服务、住宿条件和设施
Needs updating
Alexander
2024 年 11 月入住 1 晚
10/10 超赞
Akesha
2024年11月15日
满意:员工和服务
It’s very cozy and the staff is pleasant
Akesha
2024 年 11 月入住 5 晚
8/10 还可以
Laurie
与配偶出行
2024年11月13日
满意:清洁度、员工和服务、服务设施
Love this chain, although it’s starting to feel “tired”
Laurie
2024 年 11 月入住 1 晚
10/10 超赞
Dorothy
2024年11月10日
满意:住宿条件和设施,清洁度
Dorothy
2024 年 11 月入住 3 晚
8/10 还可以
Mike
与配偶出行
2024年11月10日
满意:清洁度、员工和服务、服务设施
All good, no problems or concerns. I just wish guest would not feel the need to speak loudly in the hall ways, and allow their children to run and scream in the hallways early in the mornings. You are disturbing other guests!
Mike
2024 年 11 月入住 1 晚
6/10 一般
Anthony
与配偶出行
2024年11月9日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Over all it was ok had a nice breakfast. Hot tub was broken and pool was ice cold. The hot tub was the main reason to book over other places
Anthony
2024 年 10 月入住 3 晚
10/10 超赞
Denis
2024年11月8日
满意:住宿条件和设施,清洁度
Denis
2024 年 11 月入住 1 晚
2/10 糟糕
Raudel
2024年11月6日
Raudel
2024 年 10 月入住 1 晚
10/10 超赞
Laurie
与家人出行
2024年11月6日
Very nice and accomodating staff!
Laurie
2024 年 11 月入住 1 晚
10/10 超赞
annemarie
2024年11月6日
满意:清洁度、员工和服务、住宿条件和设施
Very comfortable and quiet depute being close to I 95. Breakfast smelled amazing but we were off too early to enjoy. Would absolutely stay here again
annemarie
2024 年 11 月入住 1 晚
10/10 超赞
Laurie
与配偶出行
2024年11月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Other than the property being just a tad dated, it was perfect for our needs
Laurie
2024 年 11 月入住 1 晚
6/10 一般
Catherine
2024年11月5日
满意:员工和服务
不满意:住宿条件和设施,清洁度
I stayed here twice rencently the hot tub not working first time next visit the hot tub still not working and the heated pool also not working.
The area outside where smoking is allowed there was cigarette butts on ground and the ash can needed to be emptied. My room lamp shaded barely intact and they were cracked.
I will not stay there again
Catherine
2024 年 11 月入住 1 晚
10/10 超赞
Mario
2024年11月4日
Mario
2024 年 10 月入住 2 晚
10/10 超赞
james
与家人出行
2024年11月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I don't have anything else to offer other than the staff were very helpful and informative and friendly.
james
2024 年 11 月入住 2 晚
10/10 超赞
Abdul-Qawii
2024年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was very nice
Abdul-Qawii
2024 年 11 月入住 1 晚
2/10 糟糕
stephanie
2024年11月3日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
We love fifteen minutes away. We booked for a mini staycation because of the pool and hot tub. Both were broken. The ice maker on two floors were also broken. If you need anything like aspirin or Tums, they are unavailable.
stephanie
2024 年 11 月入住 1 晚
4/10 很差
JESSICA
2024年11月3日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Aside from the very nice and helpful lady at the front desk, this was a very disappointing stay. One of the first things we noticed about the room, was every thing was stained. From the carpet to the sofa, to the chair. Fortunately the bedding looked clean. Then we noticed dried urine drops on the toilet seat. Thankfully the lady at the desk had some clorox wipes & it got cleaned. Next morning we went down for breakfast and were underwhelmed.
JESSICA
2024 年 11 月入住 1 晚
8/10 还可以
Sherrik
与家人及幼儿出行
2024年11月3日
满意:员工和服务,清洁度
Love the staff rooms are decent
Sherrik
2024 年 10 月入住 7 晚
8/10 还可以
Art
与配偶出行
2024年11月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Spacious comfortable room. Furnishings showing better days. A bit of mold in the tub caulking.
Art
2024 年 11 月入住 1 晚
10/10 超赞
Susan
与家人出行
2024年11月1日
The girl that helped us at the front desk Thursday night the 31st was terrific. So helpful! We had an issue with our key and she quickly solved the problem and in one of our rooms… the TV didn’t work… but she helped to fix it quickly. Extremely nice and very efficient.
Susan
2024 年 10 月入住 1 晚
4/10 很差
Suzanne
与配偶出行
2024年10月28日
不满意:住宿条件和设施,清洁度
La chambre n’était pas très propre
Poussière sur les meubles ,rideaux et tapis tachés et la toile de la fenetre pour la nuit était décrochée.
La baignoire aussi était tachée
On a eu du mal à ouvrir la porte de la chambre le clignotant vert pour déverrouiller n’était pas fonctionnel
Au moins le déjeuner est bien