Terrible
I asked the reception in advance about the availability of the airport shuttle bus.
I was told every 30 min.
When I arrived the airport at 12:00 and waited half hour, nothing came. I call the hotel reception 3 times, and I was told the shuttle will come at 5:30 PM…
So be prepared that you only have 33% percent chance to reach the service and at least 50% you will hear a lie. And prepare the euros cash for taxi.
真实旅客
2023 年 3 月入住 2 晚
8/10 还可以
T.T.
2022年04月16日
T.T.
2022 年 4 月入住 1 晚
10/10 超赞
HELEN,taiwan
团体旅客, 商务旅客
2019年09月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
15mins drive to FRA airport, and frequent shuttles are available. There are many nice restaurants nearby + a supermarket right beside it.
HELEN
2019 年 9 月入住 1 晚
10/10 超赞
真实旅客
2019年07月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 6 月入住 2 晚
8/10 还可以
He
2018年09月15日
满意:清洁度、住宿条件和设施、客房舒适度
还不错
酒店的IT系统可能有问题,第一天入住登记的时候换了四次房间,前三次房间都是里面有住客还没有退房,IT系统却显示已经清洁完毕可以check in
We stay overnight for going easily to the airport the next morning. It has very good location and good shuttle service. We have very good experience with the high quality in the room as well. If you want to enjoy good restaurants, they are very close by .....
Good hotel, free shuttle bus from FRA airport, nice staff at the reception, clean room and shower facility is fine as well. Larger than other NH chains near the airport. The only thing is that they charge fee for shuttle bus, 5 Eur per person return transfer. although not expensive, the other NH doesn't charge that fee.
Andreas
8/10 还可以
真实旅客
2013年04月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Worth the money!!
I hope they have bigger beds and bigger room, and faster wifi.
真实旅客
10/10 超赞
真实旅客
2013年04月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
4/10 很差
Anna
商务旅客
2024年10月20日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
am Türrahmen waren eingetrocknete, braune Flecken, genauso wie an der Wand über dem Mülleimer. Im Bad war schwarzer Schimmel & der Boden wirkte ebenfalls so, als wäre er schon länger nicht gestaubsaugt worden. Um 13:00 Uhr angerufen, ob man auch ein klein wenig vor offiziellen Check In(15:00Uhr) kommen dürfte & ‚nein‘ definitiv erst ab 15:00 Uhr möglich. Bin dann doch um 14:10 dort gewesen um zu fragen, ob ich wenigstens meinen Koffer kurz dort lassen könnte & auf einmal war es gar kein Problem auch schon in das fertige Zimmer zu gehen. War ärgerlich
Anna
2024 年 10 月入住 1 晚
2/10 糟糕
Isaac
商务旅客
2024年09月11日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was never properly cleaned, floor and carpet was always dirty even after being “cleaned”. Sheets in the bed were never changed the pillows smelled and had stains. My room key stopped working a total of 3 times. I attempted to dine at the restaurant a total of 4 times and was never able to.
Isaac
2024 年 8 月入住 12 晚
6/10 一般
Catherine
2024年09月9日
I did not like that the only option for dinner was a $25 buffet. Breakfast cost $15 which was high based on what you got. Also had to pay for airport shuttle which you do not in the US. Very male dominant staff and guests which made me feel uncomfortable traveling as a single woman.