My fiance and I ended a lovely day with a respite stay at the Sheraton. My fiance had knee surgery and looked forward to a hot bath. Instead he got ice cold water in the bath and a nasty surprise when the plug cover separated and revealed significant corrosion. I took pictures and reported the issue to the front desk at check out. They said take the problem to Expedia!
Deborah
於 2025 年 1 月住了 1 晚
10/10 優異
Geraldo
2025 年 1 月 25 日
讚好:整潔度
Geraldo
於 2024 年 10 月住了 1 晚
8/10 不錯
真實旅客
家人同遊
2024 年 12 月 30 日
讚好:職員與服務、住宿狀況和客房舒適度
No more indoor pool
The room was huge and great for our family with two tweens. We were disappointed that there is no longer an indoor pool, that was part of the reason we booked this hotel.
The television is outdated so there was no options for streaming or casting which also disappointed the kids.
The location is great to get to the mall and a quick ride into Boston.
真實旅客
於 2024 年 12 月住了 1 晚
10/10 優異
Renette (Boston)
2024 年 12 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good customer service
Renette
於 2024 年 12 月住了 1 晚
8/10 不錯
Franck
2024 年 12 月 13 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Franck
於 2024 年 11 月住了 2 晚
4/10 欠佳
Francesco
2024 年 12 月 11 日
We were given a room that had pets in it and it smelled.i had dog hair on my bed and it was on the carpet. They did change my room and apologized. They should be more careful during check in and not put people without pets in a room that allows it.
Francesco
於 2024 年 12 月住了 1 晚
10/10 優異
tom
2024 年 12 月 9 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
tom
於 2024 年 12 月住了 1 晚
8/10 不錯
Jee yon
家人同遊
2024 年 12 月 9 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jee yon
於 2024 年 10 月住了 7 晚
8/10 不錯
Gretchen
2024 年 11 月 28 日
Gretchen
於 2024 年 11 月住了 1 晚
8/10 不錯
Katherine
2024 年 11 月 26 日
Katherine
於 2024 年 11 月住了 1 晚
8/10 不錯
Adam
2024 年 11 月 24 日
Adam
於 2024 年 11 月住了 1 晚
6/10 一般
Ashley
商務旅客
2024 年 11 月 19 日
不滿:住宿狀況
Construction in and outside of the hotel with construction going on outside throughout the night. Would have recommended advising customers and lower cost of rooms during construction
Ashley
於 2024 年 11 月住了 1 晚
2/10 很差
deborah
家人同遊, 商務旅客
2024 年 11 月 11 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
For the price ok...pool is down...they had a party in the ballroom and could hear the music on the second floor all night. Bathroom seemed dirty, different brand shampoo and conditioner which just seemed like leftovers. Not a big deal, just didnt smell clean. Mattress was lumpy.
deborah
於 2024 年 11 月住了 1 晚
8/10 不錯
Michelle
2024 年 11 月 8 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Michelle
於 2024 年 11 月住了 1 晚
4/10 欠佳
Keelah (Bronx)
多人同遊
2024 年 11 月 7 日
讚好:職員與服務
不滿:整潔度
Extremely unimpressed with this hotel. The images online did not reflect what the hotel actually looks like. Everything thing was extremely outdated. The sheets were old and barely clean. Other than the receptionists and the restaurant/bar, everything was an absolute no. Do not recommend.
Keelah
於 2024 年 10 月住了 3 晚
2/10 很差
Christopher
家人同遊
2024 年 11 月 6 日
不滿:住宿狀況
There was no water service to the entire building!