The water was out. The breakfast was not good compared to other Home 2 locations I've visited. The sheets smelled musty and were very thin. A partially eaten plate of breakfast food was on the floor in the stairwell. Very different experience than I've had at other Home 2 locations.
Shane
2024 年 12 月入住 1 晚
6/10 一般
Brian
2024年12月12日
Brian
2024 年 11 月入住 2 晚
8/10 还可以
Rebecca
2024年12月8日
Rebecca
2024 年 11 月入住 1 晚
6/10 一般
Karen,Waukegan
与配偶出行
2024年12月8日
满意:清洁度、员工和服务、住宿条件和设施
They should do better with their breakfast!
Karen
2024 年 12 月入住 2 晚
10/10 超赞
San Juanita
带宠物出行, 与配偶出行
2024年12月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
San Juanita
2024 年 11 月入住 3 晚
10/10 超赞
Nayeli
2024年11月3日
满意:住宿条件和设施
Love the stay
Nayeli
2024 年 11 月入住 1 晚
10/10 超赞
Amy
2024年11月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the suite. Having the kitchenette and the fold out sofa was so great! Staff was so nice too. The breakfast was plentiful and wonderful selections.
Amy
2024 年 10 月入住 2 晚
10/10 超赞
Ernesto
2024年10月22日
Ernesto
2024 年 10 月入住 2 晚
10/10 超赞
Juan
2024年10月15日
满意:清洁度、员工和服务、住宿条件和设施
Nice staff
Juan
2024 年 10 月入住 2 晚
2/10 糟糕
Paula
2024年10月13日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sub-par….
We were given two tiny towels. When we went to ask for more, the desk clerk said that there were no more for the day. No apology for the inconvenience - nothing. Really treated like it was an unreasonable request that we would have a towel for a shower! Woke up in the morning to two really big spiders in the bath and still no towels. Truly didn’t meet even the minimum standard for a hotel.
Paula
2024 年 10 月入住 2 晚
10/10 超赞
Emely
2024年10月13日
Emely
2024 年 9 月入住 1 晚
10/10 超赞
Paul
2024年10月13日
Paul
2024 年 9 月入住 2 晚
10/10 超赞
Baron D
2024年10月13日
满意:清洁度
It was very clean and comfortable
Baron D
2024 年 8 月入住 1 晚
6/10 一般
Kendra
2024年10月11日
The attendant left me outside for 30in while I called the facility with no answer I will not be back
Kendra
2024 年 9 月入住 3 晚
8/10 还可以
Jennifer
2024年09月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super convenient. Very nice staff. Of all the hotels in this area, this is where I would stay again.
Jennifer
2024 年 9 月入住 1 晚
6/10 一般
Alexandria
2024年09月29日
Alexandria
2024 年 9 月入住 3 晚
6/10 一般
Samantha,Sunnyvale
与配偶出行
2024年09月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was great. The room was okay, could have been cleaner. I was under-impressed by the amount of money we spent.
Samantha
2024 年 9 月入住 1 晚
10/10 超赞
Kiersten,Humble
商务旅客
2024年09月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was only here for a night for a work trip, but it was so comfortable and cozy for the one night! The front desk staff was wonderful and friendly during check in and check out. The breakfast area was super clean and organized. I would definitely stay again!
Kiersten
2024 年 9 月入住 1 晚
10/10 超赞
Dee
2024年09月25日
Dee
2024 年 9 月入住 2 晚
8/10 还可以
Fatima
商务旅客
2024年09月23日
满意:清洁度
Nice all the way
Fatima
2024 年 9 月入住 1 晚
8/10 还可以
Sam
2024年09月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel staff was great and was very helpful. However, when checked into our room, we only had one washcloth, and seem to be the issue the whole weekend.
Sam
2024 年 9 月入住 3 晚
4/10 很差
Kirbi
与家人出行
2024年09月15日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is one of the worst Hilton hotels I have stayed at in a while. The roof above the shower was falling apart. The shower had mold. The staff was rude and lazy. We asked for 2 more towels a number of times at the front desk and were told they didn’t have any and that housekeeping would drop them. Well housekeeping never came. Didn’t even come and get our trash. We eventually had to just go into the housekeeping section on the 3rd floor and get the towels our selves. This hotel was gross and the staff was lazy. As a Hilton honors member I would never recommend this to anyone.