4/10 很差
Sarah
与家人及幼儿出行, 与家人出行
2025 年 9 月 18 日
不满意：员工和服务、服务设施、住宿条件和设施
There are iguanas near the pool so that was cool. Beach was nice. It was quiet. The hotel overall was disappointing. It was very run down. Doors didn’t shut well, the toilet tissue holder was falling off the wall, some outlets didn’t work, the lights randomly come on all by theirselves in the middle of the night. To make up for the outlets not working, they put an incredibly bright alarm clock (with extra outlets) in the room. I had to cover up the alarm clock to sleep. They made the pictures look incredible on the website. Lower your expectations. The white bedspreads were dingy. They have stuff throughout the entire hotel room that they’ll charge extra for if you use it. It was difficult to explain that to our children. They charge a $55 resort fee for every day that you stay. The towel situation: they make you check out beach towels with a card. If you don’t bring the towel back (and then turn the card in at the end of your stay), you’re going to have to pay $20 for a towel. They put this in fine print on the back of the little card. And then towels were awful. Thin, stained and not always available. Also, be prepared that you basically have to valet park. So add an extra $55 plus tips per day. Listen, if this was a super nice hotel and I was paying the extra fees, I would be fine with it. It’s just not. It’s just run down and feels a little trashy. What does the resort fee pay for? Wish I had stayed anywhere else.
Sarah
2025 年 9 月入住 2 晚
