6/10 一般
Kathryn
2024年10月30日
不满意:员工和服务
During my recent stay at HomeTowne Studios & Suites, I encountered a mix of experiences. While the majority of the staff displayed unprofessionalism and, at times, rudeness, one standout employee truly made a difference: Viva. Her kindness, hospitality, and dedication to guest satisfaction were exceptional. Viva's positive attitude and willingness to assist turned my stay around and made me feel welcome. I highly recommend recognizing her efforts, as she is a true asset to the hotel.
Thank you, Viva, for your outstanding service!
Kathryn
2024 年 10 月入住 2 晚