We got there on a Friday at 6pm, I had specified when making reservation to give me a lower floor because my mother is in a wheel chair. It was 3 of us, well they gave us a 2nd floor room when getting there after a long walk we find out that it has only one bed, I had to go back and get my mother down again, and ask for a room with 2 beds. We finally got it, so is 8pm want to take a shower and NO towels only hand towels I could hear the housekeeper lady in the hall, went outside and asked for towels she said to go to the laundry room and ask for them. I told her that I didn’t know where the laundry room was so she told me she was very busy to take me, so go back to the room and call front desk for towels nobody got me towels and we decided to go to “sleep” 12 midnight someone is trying to open the sliding door which is in front of the parking lot. Is a homeless couple trying to get in I called the front desk
No one answered, we go to “sleep” 5am 3 motorcycles
Right in front of the same sliding door running so loud and people
Yelling at each other. I will never be back to this hotel ever ever again and I don’t recommend this not even to my worst enemy