4/10 很差
Willene
与配偶出行
2024年11月18日
满意：清洁度
不满意：住宿条件和设施，服务设施
Well to start off they gave our room away even though we stated it would be a late check-in. They did get us another room. This was Friday night. We also found out that the pool and hot tub weren't working. That was one of the reasons we booked it. Saturday morning we went for breakfast and the juice machine wasn't working. We had to try to find utensils. Then we go up to the room to shower and get ready for an appointment we had. The wife got in the shower turned it on and the shower head flew off and hit her in the head. We called the front desk from the room phone and it was busynso.we called from our cell. Front desk informed us that they had no maintenance staff on the weekend. They had to switch our room. They informed us it would be about 45 minutes. We had an appointment and was late due to this. The room the moved is to was the same style room so that was good. It was clean. The bad thing with the new room was the shower head dripped all the time on the metal drain. No big deal we just put a rag on it so we couldn't hear it while we were sleeping. Wife had a headache for a while after being hiin the head. Wouldn't stay again!
Willene
2024 年 11 月入住 2 晚