Location:
- amazing and very convenient to get to the ruins.
-Beautiful being amongst flora and fauna with clear view of the stars. The jungle gets loud at night so bring earplugs if you are a light sleeper
Facilities:
- shower pressure varied but generally pretty good
- the food was decent but obviously overpriced. Many choices for good and drink at the restaurant at Jungle Lodge and a few other choices at the other lodges.
- the pool was in major need of a facelift. It was very unappealing and was actually quite disappointed because it looked so icky that I didn’t have a dip, despite the weather being very hot and humid.
-rooms are comfortable, clean, and compact, and the bedding was soft and smelled clean.
Service:
- shuttles are provided at specific times for $15 USD/way or $20USD/roundtrip, which was very convenient and a good price if you’re flying into Flores.
- employees at reception were friendly and helped when they could
- employees in the restaurant were not as welcoming
- it is possible to arrange tours from the hotel but the quality of the guides seems to vary greatly. I did the sunrise tour and was given very little information from the guide. Others in my group were told they would get information on the tour about the temples and the Mayans and did not, which was very frustrating for them. Even without much explanation from the guide, the sunrise tour was beautiful and I highly recommend you try (perhaps from another agency).