4/10 很差
Donna
与家人出行
2024年12月6日
不满意:员工和服务、服务设施、住宿条件和设施
I did not like the fact we checked in late and the room was not ready and not clean. When they supposedly cleaned it there was a dirty wash rag left in the shower only two towels and the wash rags were dingy.
Breakfast was a joke was told from 7 to 9 but they opened at 6 when we went down the kitchen had food spread all over the cabinets and the apples were starting to rot in areas and the only thing available was cereal and I ask if they were bringing out any else and the answer I received was the manager did not buy anything else that it.
Positive side (the second shift desk clerk was having to leave her position to help clean rooms) she was very pleasant and did her best to help as she could. Hotel is in dire need of upgrades including employees
Donna
2024 年 11 月入住 1 晚