The person who checked me in was really nice, But the management of this hotel are not good ,
I booked a room through Expedia and I booked another room through the hotel directly so I had 2 rooms for 2 nights each , they charged me for two rooms although Expedia is paying for one , and they know that, but they still charged me , and they wouldn’t refund the money, so I contacted Expedia and there’s a refund coming on the way , that is a very obvious misunderstanding that should’ve been fixed , instead I had to jump through hoops to get reimbursed and I’m still waiting for a refund .
August 13 through the 16th of every year there’s a big catholic gathering in Carey Ohio , since there’s no hotels in Carey, a lot of people stay in Tiffin or Findlay , so obviously they should be prepared. We had to wait almost an hour for breakfast and on the second day I did not have any breakfast, because breakfast ends at nine at 8 o’clock there was still cooking with no food on the counter.
Also there was blood stains on our pillow and sheets . The place is managed poorly.
I would not stay there again .
The reason I chose that hotel because I stayed in it 11 years ago also because it is an IHG hotel and I know how good these hotels are , but I’m really disappointed and I’m not staying there again .